Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Home Improvement Customer Service Representative image - Rise Careers
Job details

Home Improvement Customer Service Representative

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
Job Title: Customer Service Representative
Location: Ballwin, MO
Job Type: Full Time
Salary: $18.00 - $20.00 Per Hour
Reports To: Owner

About Us:

Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Customer Service Representative to join our growing team.

Position Summary:

The Customer Service Representative plays a dual role in the organization, managing day-to-day office operations while also providing accurate project estimates for residential home improvement jobs. This role requires excellent organizational skills, strong communication, and a solid understanding of construction and home improvement processes.

Key Responsibilities:

Office Management:

  • Coordinate scheduling of appointments, and crew assignments.
  • Maintain accurate records, including client files, and job documentation.
  • Manage incoming and outgoing communications, including calls and emails.
Estimating:

  • Review project plans, specifications, and customer needs to prepare accurate cost estimates.
  • Source pricing for materials.
  • Prepare and present written estimates and proposals to clients.
  • Collaborate with sales and project management teams to ensure customer satisfaction.
  • Track and update project costs, budgets, and change orders as necessary.
 

Qualifications:

  • Proven experience in office management and/or estimating in the construction or home improvement industry.
  • Strong knowledge of residential construction methods, materials, and pricing.
  • Excellent organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with estimating software is a plus (e.g., ServiceTitan).
  • Exceptional communication and customer service skills.
  • Valid driver's license and reliable transportation for site visits.
Preferred Qualifications:

  • Experience working with homeowners and a basic understanding of residential building codes.
  • Familiarity with CRM systems and project management tools.
What We Offer:

  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • Supportive team environment
  • Paid time off and holidays
  • Health Insurance
 

Average salary estimate

$39520 / YEARLY (est.)
min
max
$37440K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 5 days ago

Manage and coordinate national account gas station service requests as a Lead Customer Service Representative at JF Petroleum Group in an onsite full-time role.

Contribute to seamless patient care at Cooper University Health Care by assisting oncology patients with navigation through healthcare services and supporting clinical teams.

Photo of the Rise User
Encon Heating & AC Hybrid Stratford, Connecticut, United States
Posted 12 hours ago

Serve as the key liaison coordinating client service requests and technician dispatch to maintain high-quality operations at Encon Heating & AC.

Act as a key liaison for top insurance carriers, delivering specialized service and solutions to support policyholders and agents within Safelite’s dynamic team.

Photo of the Rise User

The South Bend Clinic is looking for a full-time Patient Service Representative to support their Central Scheduling department in delivering top-quality patient care.

A Customer Experience Coordinator role at VEG to enhance pet parent journeys by delivering empathetic, efficient, and innovative service in a dynamic emergency veterinary setting.

Photo of the Rise User
Union Bank (Michigan) Hybrid Ada, Oklahoma, United States
Posted 12 days ago

Lead a dynamic banking team as Customer Service Manager at Union Bank to enhance customer experience and operational excellence.

Photo of the Rise User

Flexible remote role assisting clients with exceptional service and product knowledge while enjoying work-life balance.

Posted 10 hours ago

Every Word Code seeks a Customer Service Specialist dedicated to delivering prompt and effective client assistance to enhance brand reputation.

Photo of the Rise User

Support at-risk youth and families as a Family Support Specialist with Youth Villages, coordinating care and preventive services to maintain family stability and timely permanency.

Photo of the Rise User
Posted 6 days ago

Experienced Customer Support Specialist needed to manage legal and collections email communications and optimize collection opportunities in a fast-paced environment.

Photo of the Rise User
Posted 5 days ago

Interstate Premier Facility Services is looking for a Customer Service Partner to provide critical support to field teams and elevate client satisfaction.

Hammer Made Hybrid Eden Prairie, Minnesota, United States
Posted 5 days ago

Hammer Made is looking for a dedicated part-time Customer Service Specialist to provide excellent support for their clothing brand at the Eden Prairie headquarters.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 18, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!