Customer Service / Inside Sales Representative
- Bonus based on performance
- Opportunity for advancement
- Training & development
Customer Service / Inside Sales Representative Perks and Benefits:
- Competitive Compensation
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
More than anything, we’re looking for a highly collaborative and dependable person who is driven by the opportunity to contribute to the success of the business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Executes a variety of marketing functions including:
o Mailings,
o New Customer appreciation program, such as hand written Thank you cards, etc.
o Website and Social Media postings - Assists with Print Bindery as needed, and manages the Blueprints production
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Apply today!
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