Technical Field Service Representative, Lead

Technical Field Service Representative, Lead

The Opportunity:

A well-designed network is critical to move data and enable DoD to achieve their missions, but how can an organization make sure their network will fit their current and evolving needs? Crafting the right network with the right equipment and software requires a combination of technical skill and careful planning. That’s why we need you, an experienced network engineer who knows how to develop the exact network DoD needs. 

As a network engineer on our team, you’ll use your experience in network design and architecture, system interoperability, OSI model, network transport layers, multi-protocol label switching, gateway protocol, and virtual routing and forwarding to support the nation’s defense and respond to evolving adversaries. You’ll help manage an Enterprise Cloud DoD Capability and increase security, reliability, and availability for mission-critical network systems.  

You’ll apply your expertise in routing and switching, integration of encryption gear, network design and architecture, system interoperability, IP engineering, network transport layers, multi-protocol label switching, gateway protocol, and virtual routing and forwarding as you join our team of problem-solvers to help manage an Enterprise Cloud DoD Capability.

Your knowledge of network protocols, equipment, emerging technology, and configurations will come in handy as you optimize client operations and modernization. Using your experience in Cloud networking, you’ll serve as a trusted advisor to clients on mission-critical projects. Using your technical curiosity and knowledge of industry standards, you’ll make an impact on national security missions.

Join us. The world can’t wait. 

You Have: 

• 9+ years of experience in field service, technical support, or IT support

• Ability to work independently and as part of a team

• Ability to travel to CONUS and OCONUS locations up to 25% of the time

• Secret clearance

• HS diploma or GED

• IAT Level II Certification such as Security+, CSA+, or CSSP Certification

Nice If You Have:

• Possession of excellent communication and customer service skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. 

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.