Risk Analyst I (Hybrid - Portland, ME) - job 1 of 2

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

Blackhawk Network is seeking a detail-oriented, analytical individual to join our Risk Audit Team as a Risk Analyst I. In this role, you'll help safeguard the integrity of our digital gift card ecosystem by identifying and analyzing fraudulent activity across a wide range of eCommerce transactions. The online gift card space is both high-volume and high-risk, making fraud prevention a vital function for ensuring customer trust and brand protection. This is a collaborative, fast-paced environment where you'll have the opportunity to apply investigative thinking, learn from experienced risk professionals, and make independent, data-driven decisions that have real impact.

This is a Hybrid role out of our Portland, ME office (Mondays & Tuesdays in office).

Responsibilities

• Audit decisioned gift card orders to detect fraudulent activity

• Identify trends and patterns in fraud behavior using internal tools and reports

• Analyze risk data and take appropriate action based on findings

• Provide timely feedback to improve fraud rules, workflows, and team processes

• Collaborate with team members to stay informed on emerging fraud tactics

• Communicate findings clearly and effectively to internal stakeholders

Qualifications

• Bachelor’s degree or equivalent work experience in financial services, fraud, or risk-related fields

• Strong analytical skills and ability to make sound, data-informed decisions

• Proficiency in Microsoft Excel and general familiarity with Microsoft Office tools

• Comfortable working in high-volume, deadline-driven environments

• Experience using online research tools and social media platforms for investigation

• Excellent attention to detail and ability to stay focused while reviewing large data sets

• Investigative background is a plus

Benefits

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $48,380.00 to $60,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.