Associate, Client Processing II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.   

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. 

We are seeking a future team member for the role of Associate, Client Processing II located in Lake Mary, FL – Hybrid position. 

In this role, you will make an impact in the following ways:

• Performs routine and non-routine client service and transactional support functions.
• Provides analytics and reporting services, working to improve and automate transaction processing systems. 
• Advises organizational units/teams to ensure timely delivery of service, or resolution of issue. 
• Provides direction to lower-level service roles in the successful delivery of support or service. 
• Processes account related transactions per scheduled events/client authenticated direction. 
• Answers inquiries and resolves problems or issues. 
• Assesses needs and suggests/promotes alternative approaches to service models.
• Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. 
• Solves problems based on an understanding and knowledge of the intricacies of the system. 
• Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. 
• Manages situations which may require adaptation of response or extensive research according to internal or external client response. 
• May be responsible for allocating and checking work of support team members. 
• May be responsible for specific supervisory review, training and approval actions. 
• Contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

• Bachelor's degree or the equivalent combination of education and experience is required. 
• 3-5 years of total work experience is preferred. 
• Experience in brokerage processing is preferred. 
• Applicable local/regional licenses or certifications as required by the business.

BNY is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

At BNY, our culture speaks for itself. Here is a few of our awards: America’s Most Innovative Companies, Fortune, 2024.

• World’s Most Admired Companies, Fortune 2024.
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024.
• “Most Just Companies,” Just Capital and CNBC, 2024.
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
• Bloomberg’s Gender Equality Index (GEI), 2023.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.