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Senior Director, Product Design

Braze is a leading customer engagement platform seeking a seasoned Senior Director of Product Design to lead design teams within the Channels division. The ideal candidate will drive strategic vision and execution for multi-channel customer communication products while fostering leadership and craftsmanship in design.

Skills

  • Strong communication, collaboration, organization, and leadership skills.
  • Ability to work effectively with cross-functional stakeholders and balance multiple priorities.
  • Expertise in user-centered design and design systems.
  • Familiarity with marketing technology or customer engagement products is a plus.
  • Experience leveraging AI tools in design processes preferred.

Responsibilities

  • Manage, mentor, and inspire teams of product designers and design managers to enhance research and design quality.
  • Contribute to product vision and long-term strategy in collaboration with VPs of Product Management and Engineering.
  • Serve as a key UX leadership team member, driving cross-team initiatives and process improvements.
  • Identify and execute on cross-team efforts ensuring consistency across Braze’s product channels.
  • Collaborate closely with Product Management, Engineering, and User Research to deliver high-quality products.
  • Recruit, interview, and hire design talent within the Channels division and across the organization.
  • Ensure operational efficiency and accountability for design activities within the division.
  • Scale design organization, research operations, and maintain the health of the product design system.

Education

  • Bachelor’s degree in Design, HCI, Computer Science, or related field preferred.

Benefits

  • Competitive compensation including equity grants
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive medical, dental, vision, life, and disability coverage
  • Family services including fertility benefits and paid parental leave
  • Professional development with formal career pathing and a yearly learning stipend
  • Curated in-office employee experience fostering community and innovation
  • Annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups supporting diverse communities
  • Collaborative, transparent, and award-winning culture
To read the complete job description, please click on the ‘Apply’ button
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CEO of Braze
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Bill Magnuson
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Average salary estimate

$265650 / YEARLY (est.)
min
max
$251700K
$279600K

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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$251,700/yr - $279,600/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 22, 2025
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