Customer Service Representative Wanted
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
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4-day workweek. You read that right. Tuesday through Friday, 7.5 hours/day + one Saturday per month. That equals three three-day weekends every month.
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Late shift leadership. You’re not just answering phones. You’re dispatching, solving, and leading when the daytime team signs off.
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Metrics that matter. Booking %, First Call Resolution, Membership Sales — and we celebrate top performers.
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Growth path. We're growing fast, and this hybrid CSR/dispatcher role is a stepping stone to leadership.
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Phone people only. This isn’t data entry. If you love conversations, persuasion, and helping people feel taken care of, keep reading.
- Answer inbound calls with energy and empathy.
- Make outbound "Happy Calls" to check in, ask for reviews, and upsell tune-ups or memberships.
- Confirm next-day appointments and handle light follow-up on unsold work.
- Dispatch technicians and communicate with field teams.
- Handle overflow/rollover calls when other offices close.
- Serve as the point person for anything urgent until close.
- ✅ 90%+ call answer rate during your shift
- ✅ 65%+ booking on service calls
- ✅ 10+ memberships or add-ons per month
- ✅ Board cleared or clean handoff by 8:00 PM
- High energy, phone-first personality
- Loves quotas, goals, and friendly competition
- Comfortable multitasking between phones, chat, and scheduling boards
- Thrives on being the go-to closer at the end of the day
- Sees evening shifts and weekend flex as a lifestyle win
- Medical, Dental, Vision, 401(k)
- PTO, paid holidays, and bonus time
- Bonus opportunities for performance
- Company with a 5-star reputation and family feel
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Total compensation package ranges from $50,000–$60,000+, including hourly pay, performance bonuses, paid time off, and the value of medical and dental benefits. A $25/hour base pay equates to roughly $26.49/hour when factoring in these extras.
- Competitive salary; commensurate with experience
- Benefits package for full-time include:
- Medical and vision plan available
- Paid time off
- 401(k) savings Plan
- Educational assistance
- A fast paced, fun work environment
- Flexible hours
- Possible telecommuting
Average salary estimate
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