Laboratory, Operations & Outsourcing Specialist Lead

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Provide a single point of contact for US Drug Metabolism and Pharmacokinetics (DMPK) Department’s operational support
• Independently interact with on-site, scientific teams as well as European members and suppliers such as CROs to ensure smooth and expedited processing of requests and resolve issues
• Contributing to and identifying tools to enhance group communication and efficiency
• Monitoring training assignment and compliance
• Potential to serve as a group leader (GL) as well
• Duty examples include:
  • Shipping and receiving of samples
  • Setting up POs, purchasing and invoicing, tracking spend and assisting with budget
  • Coordinating studies with other global sites and CROs
  • Ensuring data are received back in a timely manner, reviewed by internal SMEs and input into the appropriate digital platforms
  • Arranging travel and setting up events along with managing calendars and setting up meetings
  • Writing memos and non-scientific communication documents

• Bachelor’s degree and 2+ years’ experience with operations support in the biotechnology, pharmaceutical, or CRO industries
• Successful leadership experience preferred 
• Strong organizational and communication skills and detail-oriented
• Demonstrated experience managing projects in a global matrix/team environment
• Critical thinker to identify business problems/ risks/ issues, and facilitate issue resolution and risk mitigation
• Ability to navigate and prioritize multiple projects and processes while building and maintaining strong cross-functional relationships
• Ability to work independently to make decisions where appropriate, using sound judgment to resolve issues, while understanding when to seek approval
• Collaborative spirit to ensure knowledge sharing
• Ability to quickly to grasp systems, processes, and stakeholder needs to identify and implement improvements as needed
• Sensitivity toward challenging timelines
• Comfort operating in an environment where the organizational structure and scientific strategy is constantly evolving and where clarity sometimes does not exist
• Proficiency with Microsoft Office, including PowerPoint, Excel & Word
• Authorization to work in the United States indefinitely without restriction or sponsorship

What to Expect in the Hiring Process: 

• 10-15 Minute Phone Interview with Region Recruiter
• 45-60 Minute Virtual Interview with Manager and/or Group Leader
• 60 Minute Onsite Meeting with the Team 

Additional Details: 

This is a full-time, onsite position based on a first-shift schedule (Monday through Friday, 8:00 AM to 5:00 PM), with overtime required as needed. Candidates located within a commutable distance to Cambridge, MA are strongly encouraged to apply.

Excellent full-time benefits include:

• comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins Lancaster Laboratories Professional Scientific Services® (PSS) is a global, award-winning insourcing solution that places our people at our clients’ sites, dedicated to running and managing laboratory services while eliminating headcount, co-employment, and project-management worries.

We infuse our 55-year track record of scientific and laboratory operations expertise, as well as HR and great place to work best practices, to recruit, hire, train, and manage highly qualified scientists to perform laboratory services using our clients’ quality systems and equipment.

To learn more about Eurofins Lancaster Laboratories, please explore our website www.eurofinsus.com.

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.