Compliance Specialist

FirstEnergy at a Glance   

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.    

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.    

About the Opportunity    

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU].

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications. 

The positions reporting location is Akron, OH.

The position is part of the Compliance & Procedures (C&P) team within the Transmission Operations Services department. The C&P team is responsible for ensuring Transmission Operations compliance with North America Electric Reliability Corporation (NERC) standards, PJM Manuals and procedures, and other regional regulatory requirements. This team is also responsible for creating, revising, and maintaining technical documents used by Transmission Operations.

Responsibilities include:

• Support and coordinate regulatory audit, self-certification, data-submittals, and spot checks.
• Interpret regulatory standards and policies to ensure that Transmission Operations business practices align with compliance requirements.
• Collect evidence and prepare reports to verify and demonstrate compliance to NERC, RF, and PJM policies and requirements.
• Track and monitor FE Transmission Operations compliance efforts and analyze data to assess effectiveness of the compliance programs and controls.
• Participate in PJM meetings to identify and understand PJM Transmission Owner/Transmission Operator assigned NERC Standards and their relationship to FirstEnergy procedures, and processes.
• Participate in PJM, Reliability First (RF), and Noth American Transmission Forum (NATF) forums to be aware of current and emerging industry compliance issues and communicate information effectively to Transmission Operations. 
• Author and revise operating procedures, reference documents, desk guides, and associated documents using the FirstEnergy Transmission Operations Writer's Guide
• Collaborate and partner with Subject Matter Experts (SMEs) to obtain necessary information and ensure accurate documentation of processes and procedures.
• Manage document content and maintain a controlled document repository.
• Demonstrate professional demeanor and excellent customer service skills in collaborating with customers/stakeholders to answer questions and concerns about documents produced and ensure compliance with regulations and policies.
• Identify internal process enhancements and strive toward increasing efficiency. 
• Demonstrate foresight to recognize innovative solutions and/or other business needs.
• Identify latent organizational weaknesses and human performance error traps embedded in Standard Operating Procedures.

Qualifications Include: 

• Bachelor's degree, preferably in Business, Engineering, IT or related field, or Associate degree and two (2) years of related experience. In lieu of degree, four (4) years of related experience is required.
  • Related work experience includes working in a compliance or audit role supporting regulatory requirements.
• Ability to write clearly, accurately, and concisely to effectively convey ideas in procedures, technical documents, educational material, reports, letters, and memos.
• Ability to manage, organize and prioritize work, while maintaining strong attention to detail.
• Working knowledge of Microsoft Office suite of products (Word, Excel, PowerPoint, Visio)
• Willingness to travel and ability to work additional hours and/or modified schedules when necessary. 

Benefits, Compensation & Workforce Diversity   

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.   

Safety   

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.