Supply Chain Analyst

PURPOSE AND SCOPE:

The Supply Chain Analyst will help determine opportunities to automate, standardize and support business processes and functions across the business unit and various technologies. Will function as business IT liaison in accordance with business strategies. Develop and support existing reporting and analytics to deliver cost and productivity savings working closely with CoE business process owners, region and local business leaders.  

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Serve as business/technical subject matter expert (SME) for various technologies utilized across Warehouse, Distribution and Transportation (e.g., TruBlu fleet) teams to ensure safe and efficient operations.
• Provide business/technical support to Corporate, Supply Chain, Distribution Center personnel for Supply Chain system initiatives, including testing and implementing new technologies, functionality, or system or user enhancements.
• Support future system upgrades and execution of new functionality.
• Develop standardized processes and procedures for the proper use and application of all technologies. 
• Assist with the development of KPIs and measurement tools.
• Develop standardized reporting / dashboards as per business needs.
• Determine opportunities to redesign business processes to achieve better business results.
• Document and publish detailed Standard Operating Procedures (SOPs) and training materials for technologies.
• Provide on-going training to the Distribution/Transportation teams as required.  This may consist of either remote and/or on-site training as required.
• Lead formal group training sessions by establishing training criteria, agendas, and follow-up strategies.
• Lead technical meetings and discussions
• Manage master data as required
• Audit various technologies to ensure that master data is being updated, maintained and proper procedures are being followed.
• Trouble shoot and assist users when experiencing issues with technologies.  Escalate problems as needed to outside service providers, IT, and/or supervisor/management.
• Spearhead initiatives to improve the functionality of systems for the distribution centers.
• Serve as the primary day-to-day business/technical contact for technology service providers and distribution/transportation teams to aid if troubleshooting required and/or bridge between providers and field personnel.
• Work with internal department (e.g., Tango) to source and/or order cell phones and tablets for truck fleet drivers and management/support staff.
• Work with Finance to review and process monthly cell phone invoices. 
• Monitor cell phone charges for extensive use and notify Distribution/Transportation management. 
• Resolve any errors or billing issues with outside service providers.
• Assist in distribution center vehicle management with regards to current inventory and future needs based on patient / clinic / territory changes and realignments.
• Builds productive working relationships.
• May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
• May refer to senior level staff for assistance with higher level problems that may arise.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to travel as necessary to meet supply chain systems demands / requirements.

SUPERVISION:

• None

EDUCATION:

• Bachelor's Degree required

EXPERIENCE AND REQUIRED SKILLS:  

• 2 - 5 years' operations (distribution, transportation, logistics, supply chain, or manufacturing) experience; or an advanced degree without experience; or equivalent directly related work experience.
• Proficient in SAP, SQL, VBA, Tableau and MS Office Suite
• Experience in Warehouse Management System (WMS), Transportation Management System (TMS), Vehicle Routing and Scheduling (VRS), Electronic Logging Devices (ELDs)/on-board computers, various mobile applications.
• Open and willing to learn new products/technologies
• A high attention to detail and proven ability to manage multiple, competing priorities simultaneously.
• Proven analytical and quantitative skills and an ability to use data to back up assumptions and develop business cases.
• Demonstrated ability to build strong, influential relationships.
• Ability to work effectively in a fast-paced global team environment with other technical teams.
• Ability to take the initiative and drive for results.
• Knowledge of transportation, supply chain management, and procurement processes are essential. Good customer focus and team negotiation skills are needed.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.