Account Manager, Immunology - Grand Rapids, MI

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title:   Account Manager, Immunology

Location:   Grand Rapids, MI

Job Description:

The Account Manager, Immunology is responsible for achieving/exceeding Galderma portfolio sales and executing strategic objectives across high-valued (large, organized) customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations). Account Managers will effectively promote Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, requiring advanced skills in clinical, operational, and financial commercial selling.

Key Responsibilities

• Accountable for acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge. Promote and generate demand for Rx products in a competitive market, including launching new products.

• Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.

• Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts; analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.

• Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.

• Oversee relationships with Key Opinion Leaders (KOL) within the area

• Execute customer engagement initiatives to strengthen strategic partnerships with customers.

• Serve as the liaison, primary point of contact, for assigned contacts in Galderma’s commercial speaker bureau.

• Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.

• Other duties as assigned.

Skills and Qualifications

• Bachelor's degree in Business or a related field, required.

• Five (5) or more years of outside sales experience with variable commission potential, required.

• 2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.

• Previous account management experience.

• Previous business to business sales experience.

• Prior experience as a Sales “generalist”; not limited to specific product or portfolio.

• Strong track record of consistent documented performance success.

• Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.

• Demonstrated ability to learn and apply technical, industry and product-related information in a professional, consultative manner.

• High level of integrity, personal motivation, and sense of urgency.

• Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.

• Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement. Ability to demonstrate a strong ownership of book of business.

• Driven, results oriented; performance driven vs. metric driven.

• Strong problem solving and decision-making skills.

• Disciplined self-starter, comfortable with autonomy.

• Ability to demonstrate strategic thinking with a long-term vision.

• Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.

• Learning agility and adaptability; ability to work in gray space and without structure.

• Resilient, persistent, and willing to take risks.

• Creative, innovative, resourceful, and solution oriented.

• Proficiency using complex sales data/call reporting software/applications.

• Superior selling, technical and relationship building skills.

• Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Position is commensurate with experience.

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

• The next step is a virtual conversation with the hiring manager

• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
 

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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