Mixed Methods UX Researcher, YouTube Main App

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience in both qualitative and quantitative research methodologies, including interviews, usability testing, diary studies, and survey design and statistics.
• Experience conducting user research in the consumer product space.

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  
• 3 years of experience working with leadership (e.g., Director level and above).
• 2 years of experience conducting User Experience (UX) research on products, managing projects, and working in a large, matrixed organization.
• Familiarity with advanced data analysis approaches and tools (e.g., R, Python).
• Understanding of consumer video products.

About the job:

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities:

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  
• Drive ideas to improve products and services through research-motivated insights and recommendations.
  
• Lead teams to define and evaluate product, service, and ecosystem impact.
• Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.