Project Manager & Scrum Master

Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

A Little More About The role:

We are seeking a highly motivated and experienced individual to join our team as a Project Manager & Scrum Master focused on the development of our innovative Individual Coverage Health Reimbursement Arrangement (ICHRA) product. In this dual role, you will be instrumental in driving the successful delivery of our ICHRA solution, ensuring projects stay on track, and empowering our development teams to operate at their highest potential using Agile methodologies. You will leverage your expertise in both project management and Scrum to navigate the complexities of healthcare product development, particularly within the evolving regulatory and operational landscape of ICHRA.

You will:

As Project Manager:

·       Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource allocation, and budget for ICHRA product features and enhancements.

·       Effectively communicate project status, risks, and dependencies to all stakeholders, including executive leadership, product owners, engineering leads, and cross-functional teams.

·       Proactively identify, assess, and mitigate project risks and issues, developing contingency plans and escalating as necessary.

·       Coordinate and manage resources across multiple teams to ensure timely and efficient project delivery.

·       Manage relationships, as required, with external vendors or partners involved in ICHRA product development, ensuring deliverables meet quality and schedule requirements.

·       Track and report on key project metrics, progress, and performance, providing insights and recommendations for improvement.

·       Ensure all project activities and product development adhere to relevant healthcare regulations (e.g., ERISA, HIPAA, ACA, ICHRA-specific regulations) and internal compliance standards.

As Scrum Master:

·       Serve as a servant leader and coach for one or more agile development teams, fostering self-organization, continuous improvement, and adherence to Scrum principles and practices.

·       Facilitate all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) to ensure effective communication and progress.

·       Identify and remove impediments that hinder the team's progress, working collaboratively with internal and external stakeholders to resolve issues.

·       Work closely with the Product Owner to ensure the product backlog is well-groomed, prioritized, and ready for development.

·       Track and report on key agile metrics (e.g., burndown charts, velocity, lead time) to help teams understand and improve their performance.

·       Champion continuous improvement within the development process, encouraging experimentation and adaptation based on team feedback and outcomes.

You bring:

·       Bachelor's degree in Computer Science, Business Administration, Healthcare Administration, or a related field.

·       5+ years of combined experience in Project Management and Scrum Master roles, specifically within software product development.

·       2+ years of direct experience in the healthcare industry, with a strong understanding of healthcare benefits, insurance processes, and, ideally, experience with HRAs or self-funded plans.

·       Demonstrable knowledge and experience with ICHRA (Individual Coverage Health Reimbursement Arrangement) regulations, operational models, and market dynamics is highly preferred.

·       Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), PMP, or equivalent project management/agile certification required.

·       Proven ability to manage complex software development projects from conception to launch.

·       Expertise in Agile methodologies (Scrum, Kanban) and a track record of successfully leading agile teams.

·       Strong understanding of the software development lifecycle (SDLC).

·       Excellent leadership, communication (written and verbal), facilitation, and interpersonal skills.

·       Proactive problem-solver with a strong ability to identify and mitigate risks.

·       Experience with project management software (e.g., Jira) and collaboration tools.

·       Ability to work effectively in a fast-paced, dynamic environment with competing priorities.

·       A servant-leader mindset with a passion for enabling team success.

·       You must be eligible to work in the United States without need of sponsorship now or in the future.

Extra credit:

·       Experience with other health reimbursement arrangements (HRAs) or consumer-driven health plans (CDHPs).

·       Familiarity with compliance frameworks relevant to healthcare (e.g., HIPAA, SOC 2).

·       Experience working with cross-functional teams including product, engineering, legal, sales, and operations.

·       Experience in a B2B and B2C SaaS environment within healthcare.

Gravie: 

In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.

The salary range for this position is $105,000 - $175,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. 

A Little More About Us:

·       We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.

·       We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.

·       Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.

·       Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.