The Business Consultant Clinical SME is responsible for supporting the implementation of new clients as well as ongoing client production support for the MHK CareProminence solution suite. Bringing prior experience as a clinician, this role serves as the bridge between the client and the MHK customer operations teams for implementation, production support, development, configuration, quality assurance, product documentation, and compliance. This role also provides product design direction throughout the customer lifecycle to ensure a consistent customer experience while maintaining the integrity of the MHK solution design for the customer. The ideal candidate has the passion and desire to foster highly satisfied customers, improve the product line, advance their own knowledge, and help remove impediments so the team can consistently move forward.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
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At MHK we help health plans and pharmacy benefit managers deliver optimal care management across every member’s health journey. We do this through state-of-the-art technology that provides critical insights from member enrollment and maintenance through every stage of care and compliance.
Benefits Snapshot:
Paid Time Off
EQUAL OPPORTUNITY EMPLOYER - VETERANS/DISABLED. Always be aware of Recruitment Fraud
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