Activation Agent, On/Off Premise- Charlotte, NC

Enthuse is an education-led marketing agency. We’re a passionate team of marketers, educators, and instructional designers all dedicated to a singular mission – we teach the world to love our client’s brands.

We’re also one of the fastest growing WBENC-certified, 100% women-owned and led marketing agencies in the United States. So, join us and help create engaging content, delivered by world-class storytellers through unforgettable experiences that drive real business results. And do so while taking pride in the fact that each year, we devote a portion of our profits to help empower other women entrepreneurs who often don’t have equitable access to resources like capital, mentorship, and community.

This is a field-based role based in Charlotte, NC, that is responsible for the success of a portfolio of ready-to-drink bev-alc brands within a defined territory. The role will be connected to a local sales network and will work to build and leverage customer relationships while driving brand and educational opportunities. The role will be directed by key performance indicators put in place against on-premise and off-premise goals and measured against those same outcomes.

The Activation Agent, On/Off Premise will be responsible for the performance of Client’s brands in a targeted set of on-premise and off-premise accounts. These accounts will be chosen for their strategic consumer and customer importance and will be organized into a journey plan.  The role will analyze the total territory and each account to determine the priority promotional, educational, experiential, and merchandising opportunities.

You will engage customers to plan, design, and execute activities that will support sales growth within the channel. These activities will include but are not limited to:

• Drive brand presence, performance and advocacy in select on/off premise accounts using strategic engagement activities and business-focused solutions
• Spotting activation opportunities and proposing Client brands as the solution to customers – activating against those opportunities quickly & efficiently 
• Install and maintain appropriate point-of-sale/ printed materials within accounts that are clean and current
• Planning, booking, and deploying at bar consumer experiences
• Impart key brand attributes to clients, trade, and consumers
• Partner with client’s sales team to identify commercial opportunities to support business growth
• Maintain open communication with Client & Agency stakeholders and support resources
• Complete accurate and timely management of agency initiatives including:
  • Budget and expense management
  • All reporting responsibilities
  • Tracking and management of performance data using agency-appointed platforms
  • Participation in all internal training initiatives 
  • Point of Sale, asset and warehouse management
  • Maintain all legal and marketing code guidelines

You will be evaluated on your ability to positively impact Client portfolio brand performance in the stores that make up your journey plan.

This evaluation will be focused on:

• Menu features (exceeding goals) in on-premise accounts within territory
• Brand visibility within on/off premise accounts       
• Bar team education/product trial
• Year on Year volume or share growth in partnership with client’s sales team
• High rate of positive feedback across territory (going over and above with our client partnership in the field)

The physical demands of this role require the following: 

• Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale
• Frequent lifting and moving cases of product and other objects of 50 pounds or more

The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day. 

• A minimum of 4-6 years’ experience in the beverage alcohol industry/hospitality preferred
• Confident and charismatic with excellent personal presentation and communication skills.
• Ability to tailor communications for a variety of on/off premise environments
• A self-starter that can agree a course of action or plan and see it through to a successful outcome with minimal supervision or oversight
• Ability to travel a minimum of 25% of his/her working time, including up to 5-hrs driving time
• Ability to work flexible hours and travel on an ad hoc basis including nights and weekends required
• Computer and tablet literacy with the ability to use software applications including Microsoft Word, Excel and PowerPoint, and e-mail programs such as Outlook
• Ability to use Business Information Tools including PowerBI, VIP and specialized customer tools
• Proven track record in building good relationships with customers as well as internal associates
• Demonstrated ability to take the initiative to gather and use customer feedback to identify customer and market needs and challenges
• Demonstrated diligence and ability to follow through on all commitments (internal and external stakeholders)
• Able to lift up to 50 lbs
• Demonstrated strong oral, written, presentation, and interpersonal communication skills
• Desire for mentorship and willingness to mentor others, contribute to team culture
• Manage administrative tasks with attention to meeting agency compliance guidelines and standards

The base compensation range for this job classification is between $65,000.00-$80,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.

This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!

Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.

Enthuse is committed to providing reasonable accommodations to qualified individuals with disabilities and for other reasons in the employment application and hiring process, in accordance with applicable law.  To request an accommodation please contact [email protected].