Senior Solutions Engineer (Remote - US) - job 2 of 2

This position is posted by Jobgether on behalf of Posit PBC. We are currently looking for a Senior Solutions Engineer in the United States.

This role places you at the forefront of technical partnership, working closely with customers’ IT and system administration teams to maximize the value and impact of professional data science products. You will serve as a trusted advisor, helping clients configure, deploy, and optimize solutions while navigating complex enterprise environments. Your expertise will influence product development and support strategic growth, blending hands-on technical skills with strong communication to solve real-world challenges. This position suits someone passionate about open-source technologies and driven to help organizations achieve scalable success.

Accountabilities:

• Partner with customer technical teams to assess infrastructure and provide expert guidance on product architecture and deployment.
• Lead technical success planning for key accounts, ensuring product adoption aligns with customer goals and infrastructure capabilities.
• Translate customer needs into actionable insights for Sales, Product, and Support teams, fostering cross-functional collaboration.
• Identify and escalate technical risks or challenges early to support proactive problem-solving and customer satisfaction.
• Continuously improve team processes to enhance productivity, focus, and work-life balance.
• Influence product direction by providing customer-driven feedback to product management and engineering teams.
• Facilitate technical discussions on complex enterprise IT environments, including Linux system administration and container orchestration.

• Extensive experience working in enterprise IT environments, particularly with Linux and system administration.
• Proficiency with container technologies such as Docker and Kubernetes, including production advantages and trade-offs.
• Strong communication skills to clearly explain technical concepts to diverse audiences.
• Ability to build and maintain strong relationships with Sales, Customer Success, and Product teams.
• Proactive, curious, and self-directed work ethic with a customer-first mindset.
• Empathy, humility, and a willingness to acknowledge knowledge gaps while driving solutions.
• Experience in technical consulting, customer support, or solutions engineering roles supporting complex software products.

• Competitive salary range of $146,000 to $192,720 USD.
• Fully remote work with flexible schedules.
• Comprehensive benefits including 100% coverage for medical, dental, and vision insurance for employees and families.
• Fertility and gender-affirming healthcare included.
• Supplemental mental health and wellness support.
• Gender-neutral paid parental leave for all new parents.
• 401(k) plan with company match starting day one.
• Annual profit-sharing bonus based on company performance.
• $400 monthly coworking space reimbursement.
• Lifestyle Savings Account with stipends for professional development and wellness.
• Generous PTO policy encouraging a minimum of four weeks plus 13 paid holidays.
• Commitment to diversity, inclusion, and equitable hiring practices.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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