Business Analyst (remote)

Overview

Knowledge Services is seeking a remote Business Analyst for a contract through the end of June 2026 (potential for extension) with the State of Maine Office of Technology. 

• Applicants may work 100% remotely.
• Applicants MUST POSSESS prior experience in either State government or non-profit
• We are unable to consider any candidates requiring C2C or sponsorship for a work visa

Responsibilities

Business Analyst Responsibilities:

• The PMO requires professionals who can be assigned to various state departments in Maine according to project requirements.

• This position directly reports to the PMO Director of Transformation Management.• The core responsibilities include conducting detailed business requirements analysis, documenting processes, and possibly performing user acceptance testing adhering to industry best practices.

• Success in this role necessitates strong analytical skills and the ability to convey complex concepts to non-technical stakeholders effectively.• Candidates must exhibit a systematic approach to business analysis, be collaborative, and possess excellent communication skills to articulate intricate concepts clearly, fostering transparency and open lines of communication.• The Business Analyst will collaborate closely with various teams to define business requirements that align with the project's objectives. • Work with the Project Manager to establish a clear project pathway and develop strategies for risk mitigation.• Conduct ‘Gap Analysis’ by designing current-state and future-state business.

Qualifications

Business Analyst Required Skills:

• Prior experience with state government, non-profit is required.• Must have experience and proficiency in business process modeling, business requirements gathering, and gap analysis.• Must have experience with UAT & Documentation.

• Must have experience with process workflows, as well as executing business requirements gathering workshops to identify opportunities for process improvement, pinpoint process bottlenecks, and eliminate redundancies.• Experience developing comprehensive functional and non-functional business requirements for solution planning.• Experience conducting thorough investigations and documentation of clearly defined business rules as part of process mapping activities.• Highly proficient in business process modeling and gap analysis.• Proficient with all Office 365 products, specifically Excel for data/gap analysis tasks and Visio for process map design.• Able to work independently and autonomously on assigned deliverables, utilizing time management and prioritization skills.

Preferred:

• Knowledge of government structure.• Understands the difference between a business functional requirement and a business non-functional requirement and can explain and educate prospective business partners.• Capable of serving as a mediator between business users and technical users on assigned projects.• Willing and able to provide servant leadership for business partners in a consultant capacity.• Able to leverage negotiating skills without direct authority.• Experience in leading workshops for business requirements gap analysis.• Experience in creating current-state and future-state process workflows.• Experience in creating and maintaining dashboards using a tool such as Power BI for tracking work and communicating progress to business partners.• Understands business requirements gathering best practice methodologies.• Experience in creating and designing a Business Requirements Document.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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