Pre-Sales Engineer (Microbiology)

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of!

Are you prepared to be part of a team that drives outstanding sales processes and delivers world-class customer experiences? Join Lonza as a Pre-Sales Engineer, where you will play a pivotal role in our ambitious growth strategy across North America. This is an outstanding opportunity to contribute to our mission of improving lives through innovative life sciences solutions!

Key responsibilities:

• Drive and standardize complex sales projects in North America in cooperation with the regional remote and field Sales Teams.

• Support the sales of automation solutions like Pyrotec pro through the full sales cycle and beyond.

• Implement global software rollouts and support validation studies for new methods like recombinant factor C.

• Harmonize and standardize sales processes to improve customer experiences and shorten the sales cycle.

• Build and perform comprehensive on-site customer training and deliver on-site support during validation and routine test start-ups.

• Share market feedback and insights about needs, trends, and service optimization with internal management and key collaborators.

• Coordinate support resources within Lonza to meet customer needs effectively.

• Communicate the Bioscience portfolio and Lonza’s value proposition to customers, developing robust product knowledge and regulatory expertise.

• Lead by example in cross-functional teams, crafting long-term value for peers and customers.

• Train remote and field Sales Teams on complex sales processes to improve their skills and knowledge.

• Document daily activities and information in the CRM database promptly.

• Perform other duties as assigned.

Key requirements:

• Required Degree: Bachelor of Science within Life Sciences. Preferred Master’s within the Fields of Study: Cell Biology, Microbiology, Molecular Biology, Biochemistry.

• Proven experience in driving and managing complex sales projects.

• Outstanding ability to harmonize and standardize sales processes.

• Strong expertise in automation solutions and global software rollouts.

• Ability to deliver comprehensive on-site training and support.

• Keen understanding of market needs, trends, and service optimization.

• Excellent communication skills to convey Lonza’s value proposition effectively.

• Leadership skills to drive cross-functional collaboration and team success.

• Proficiency in CRM software for timely and accurate record-keeping.

The full-time base annual salary for this remote position is encouraged to fall within a range of $130,000 to $150,000.

Compensation for the role will depend on a number of factors, including the location of the successful candidate, qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including a performance-related bonus, medical and dental coverage, 401 (k) plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.