At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
In this exciting role as a Senior Program Manager, Medical Affairs you will have responsibility for developing administrative and clinical relationships with the largest US customers to support the Enterprise Accounts & Strategic Channels Commercial Organization by identifying specific strategies that leverage the breadth of Medtronic’s portfolio while delivering unique value to meet shared needs. This role will be accountable for cross-functional teamwork across the Operating Units and Functions, understanding the value of Medtronic products and services, and assessing and pursuing clinical collaboration and growth opportunities with US enterprise accounts on behalf of Medtronic.
A Day in the Life (Responsibilities)
Relationships
Identify key stakeholders and develop and retain relationships with internal and external customers including the Enterprise Accounts organization (Senior Managing Directors and Directors of Enterprise Accounts), and US Health System C-Suite executives and service-line leaders (i.e. CEO, CFO, CMO, Medical Directors, etc.) to build organizational partnerships.
Work with identified enterprise customers to maximize the relationship with Medtronic and increase collaboration opportunities with a specific focus on improving patient access and outcomes. As appropriate, formalize partnerships through innovative models.
Develop and maintain close relationships with Enterprise Account and OU teams including sales management, marketing, R&D, legal, clinical research and other teams to devise and execute business plan strategies.
Partner with U.S. Enterprise Accounts and OU HEPR teams to articulate the economic value propositions provided by the Medtronic portfolio.
Strategy
Recognize customer needs and develop collaborations that will lead to improved patient access, outcomes and cost savings by leveraging the unique clinical and economic value propositions provided by the Medtronic portfolio.
Co-develop strategic business plans that span Medtronic businesses, identify relevant clinical opportunities, prioritize initiatives, and establish a clear action plan for success based on unique customer needs.
Understand and address the needs of the different US Health System C-Suite executives and clinical leaders to tailor an approach and value proposition.
Work with the US Enterprise Accounts and Strategic Channels organization to address customer long-term strategic imperatives and provide internal feedback on potential new solutions. Ensure that the activities and progress are communicated internally.
Partner with Enterprise Accounts organization to pursue a thorough account planning process to align commercial and relevant OU teams on specific account level strategies, objectives, and timelines.
Communication
Provide subject matter expertise to the Enterprise Accounts organization and OUs on changing health care dynamics and the clinical opportunities with enterprise-level customer.
Proactively share best practices with internal stakeholders.
Novel Strategies and Creativity
Advise on development of strategy and execution of partnership initiatives that leverage multiple businesses within enterprise level accounts.
Identify opportunities to leverage Medtronic’s capabilities to help customers optimize access and clinical and economic outcomes.
Lead and advise on the development of innovative ideas to support Medtronic strategies and coordinate activities to address clinical opportunities and challenges.
Identify innovative models to formalize partnerships
*Ability to travel up to 50% of the time, as needed
Minimum Requirements
Bachelor's degree plus 7+ years of relevant healthcare clinical or administrative leadership experience (5+ years with an advanced degree)
Nice to Have
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
High performer in current and previous roles
MD, RN, PA, MBA or clinical licensure or designation
Knowledge and experience in medical science, clinical research, healthcare economics and reimbursement, and strategy development
Strong verbal and written communication skills
Proven ability to collaborate and influence in a healthcare administration environment with a wide variety of cross functional stakeholders
High degree of flexibility and adaptability in a rapidly changing environment
Knowledge about the healthcare industry, providers, GPOs, IDNs, ASCs, and payors
Proven problem-solving skills, uses logic and methods to solve difficult problems with effective solutions
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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