Who We Are: Enterprise Transformation Delivery

Engaged in the bank’s most critical & strategic initiatives, leveraging modern delivery approaches.

• A results-oriented team of 30+ professionals, we provide execution certainty through strong project delivery, business acumen, and change management capabilities. 

• We engage in strategic, enterprise level, high priority, cross-divisional initiatives by partnering with leaders to understand the problem, sharpen ownership and focus to deliver for the entire bank. 

• Differentiated by our ability to understand the details and complexities with an eye for alignment to enterprise priorities and outcomes, we synthesize, communicate, and collaborate across business lines, support functions, and senior leadership.

• Our methodology incorporates solving the problem across people, process, technology, and data domains to drive transformational change.

Overview:

This role will provide critical support to the Senior Program Manager by managing RAID logs, producing reporting packages, and ensuring timely follow-up on program-level action items. The ideal candidate will bring strong communication skills, a solid understanding of Agile environments, and experience supporting large-scale transformation programs.

Key Responsibilities:

• RAID Log Management: Own the facilitation, maintenance, and tracking of Risks, Assumptions, Issues, and Dependencies (RAID) at the program level.

• Reporting & Governance: Develop and deliver weekly reporting packages and support governance routines by summarizing key data and insights.

• Program Support: Provide updates on the integrated program plan, track follow-up items, and ensure accountability across stakeholders.

• Stakeholder Communication: Interface with senior leadership (SVP and EVP level), providing clear, concise updates and supporting decision-making through well-prepared documentation.

• Tool Utilization: Leverage Microsoft Project, PowerPoint, Power BI, and Excel to manage data, create visualizations, and support reporting needs.

• Agile Environment: Operate effectively within Agile frameworks, supporting iterative planning and delivery cycles.

• Complete other related duties as assigned.

Education and Experience Required:

• Bachelor’s degree, or equivalent work experience

• 3 or more years’ related work experience

Education and Experience Preferred:

• 3 or more years of experience in project, program, or portfolio management, preferably within large-scale transformation initiatives.

• Proven ability to manage RAID logs and support program-level reporting and governance.

• Strong organizational and communication skills, with the ability to synthesize and present information clearly.

• Proficiency in Microsoft Project, PowerPoint, Power BI, and Excel (no scripting or macros required—focus is on sorting, filtering, and summarizing data).

• Experience working in Agile environments and collaborating with cross-functional teams.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Comfortable engaging with senior stakeholders and driving accountability.

• Familiarity with transformation delivery tools and techniques.

Working Model/Location:

This is a hybrid role requiring in-office presence three days per week at one of M&T Bank’s four primary corporate hubs. Eligible candidates must reside within a reasonable commuting distance to one of the following locations:

• 345 Main Street, Buffalo, NY 14203

• 1 Light Street, Baltimore, MD 21202

• 850 Main Street, Bridgeport, CT 06604

• 1100 North Market Street, Wilmington, DE 19801

Anticipated Travel Requirements:

Employees in this position should be prepared to travel at least once per quarter. Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,985.72 - $119,976.20 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America