Warehouse Manager | Full-Time | McCormick Place Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Warehouse Manager position directs, executes, achieves and maintains quality and efficiency standards in purchasing, warehouse, receiving and distribution, coordinates inventory and operational needs.

Responsible for ordering, receiving, inventory management and controls. Maintain proper food safety standard and HACCP controls including tracking and recording of temperature. Support department needs by sourcing requested items, pricing of equipment and placing orders. Daily entry of company’s inventory management system and maintaining show records. Scheduling and management of departments represented work forces.

This role pays an annual salary of $60,000-$70,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 10, 2025.

About the Venue

McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year. 

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Responsibilities

• Manage Union Warehouse Attendants/Drivers/Linen Room Attendants, monitoring work and ensuring the safe use of warehouse equipment at McCormick Place and WINTRUST Arena.
• Lead team by setting productivity goals, establishing organizational systems, placing inventory orders, and creating communication systems between the Warehouse and Operations departments.
• Assist with determining standards for quality control and inspect inventory and packaging upon arrival and prior to sending orders out.
• Establish warehouse practices and protocols to achieve day to day efficiencies.
• Monitor workplace performance of staff and conduct trainings to improve employee performance and productivity.
• Understand and effectively communicate OVG Hospitality policies and procedures.
• Communicate with all internal teams and understand the information needed to support the Restaurant, Culinary and Catering/Sales operations.
• Facilitates the purchasing, requisition and distribution process.Purchase food, beverage, and supplies based on banquet needs and scheduled openings in restaurants.
• Delegation of tasks to warehouse lead, warehouse staff and linen room staff.
• Oversees sanitation and safety of warehouse in addition to keeping up to date on the latest federal and state safety regulations.
• Communicates vendor performance and service to purchasing director.
• Makes informed and cost-effective decisions pertaining to product, receiving, storage and distribution. 2
• Assists in monthly inventory.
• Effectively communicate coaching’s/discipline when needed.
• Other duties as assigned.

Qualifications

• 3-5 years purchasing and supervisory experience in convention center, hotel, multi-unit restaurant operation or similar business.
• Must have strong knowledge of food and beverages and be up to date on current trends.
• Extensive knowledge of Food Trak or similar food service program.
• Excellent organizational skills with proven ability to prioritize effectively.
• Strong knowledge of PC software, including proficiency in Excel and Word and using email.
• Proven abilities to lead and develop staff.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Must be able to work flexible schedule.
• Experience working with union employees and understanding Collective Bargaining Agreement preferred.
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions.

Computer Skills

Extensive knowledge of Microsoft Excel, Word, Office Outlook as well as computerized accounting software. Desirable experience with Food Trak or similar food service program systems.

Certificates, Licenses, Registrations No certifications are required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision for review of statistical and other financial records and information.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.