Manager, Project Management (Enterprise Delivery)

Hi, we're Oscar. We're hiring a Manager to join the Enterprise Delivery team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be responsible for leading all activities related to program implementation goals to ensure success of large cross-functional programs. You will identify and drive strategic improvements for core operations, including proper controls and monitoring, ensuring operational efficiency and effectiveness. You will oversee and coordinate the program across the organization to implement project management fundamentals across the organization, including establishing efficient governance structures to track progress and ensure appropriate levels of visibility. As a member of the Enterprise Delivery team, you will support business and operations partners in decision making, ensuring collaborative working models, being Oscar's connective tissue to inform work and identify critical interdependencies.

You will report to the Senior Director, Strategic Implementation.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $103,200-$135,450 per year. The base pay for this role in all other locations is: $92,880-$121,905 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Organize and lead daily activities for your programs, often acting as the translators of strategy into actionable plans
• Identify, develop and implement program strategy, optimizations and tooling that support the organization's objectives
• Meet with stakeholders to discuss program status and goals, helping to guide decisions and creating recommendations when needed
• Oversee implementations end to end to ensure program success including guiding the development of KPIs and reporting for all levels of the organization
• Collaborate with other departments and various stakeholders to ensure strategic and operational excellence
• Analyze program risks; ability to anticipate risks and issues. This includes proactive flagging of issues, managing escalations, and tracking and helping to resolve risks and issues.
• Ensure proper controls and monitoring are in place for the your program (e.g. management processes and governance structures)
• Work with leadership and the program stakeholders to lead program retrospectives and assess program strengths and weaknesses
• Ensure proper metrics are in place to measure program success
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 4+ years of program and project management in the health insurance space
• 4+ years experience in change management and process improvement

Bonus points

• Healthcare experience
• PMP or Six Sigma certification

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