Senior Product Manager, Conversation Intelligence (Kaia)

About Outreach 

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io. 

The Role 

Outreach is seeking a Senior Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible forKaia platform roadmap and defining a strategy for streamlining Rep workflows. 

Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics. 

• Work with internal & external customers and stakeholders to unlock opportunities for Kaia experience  

• Collaborate closely with Data Science to drive and scale AI initiatives 

• Work with research, design, and engineering partners to build differentiated experiences with Kaia. 

• Partner with marketing and GTM teams to rollout the features in a timely and impactful manner 

• Leverage data to deeply understand user needs, drive prioritization, and measure product success 

• Strong technical aptitude; deeply familiar with modern application development and guided by a data-centric mindset.  Past experience with ML/AI is a strong plus 

• High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management. 

• Strong people skills; can hype up a team to rally behind a common product mission 

• Experience managing broad set of dependencies across multiple squads and communicating with stakeholders effectively while staying focused on priorities under pressure with resource constraints 

• Has launched products and understands that GA is not the final destination, but where the journey with users at large starts).  Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings. 

• Embodies our core values: Become a Trusted Advisor, Win As One Team, and Take Ownership 

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