Training Manager
Skills
- Strong organizational and presentation skills
- Ability to communicate complex technical and non-technical concepts effectively
- Experience synthesizing user feedback empathetically
- Relationship-building and customer engagement skills
- Proficiency in training and onboarding enterprise software users
- Capability to manage multiple training schedules in a fast-paced environment
Responsibilities
- Develop and deliver comprehensive onsite training programs for law enforcement customers
- Coordinate training activities ensuring consistent implementation of workflows
- Create engaging training materials that translate complex technical workflows into accessible content
- Serve as the primary advocate for customers during onboarding and user adoption
- Collaborate with internal teams to incorporate user feedback into training improvements
- Manage travel to customer sites for training delivery (50-75% travel required)
Education
- Relevant degree or equivalent work experience in training, education, or related fields
Benefits
- Comprehensive benefits package
- Equity opportunities
- Bonus eligibility
- Inclusive and diverse workplace environment
Average salary estimate
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