Solution Manager

Overview

PowerPlan provides financial insight into how complex rules and regulations impact our customers’ business. Managed Services team empowers our customers to make credible decisions by developing strategic solutions for complex problems. We are looking for a Solution Manager who will work with our customers to help understand their business objectives, priorities, challenges and processes to develop solution recommendations. You will play a critical role in researching problems and delivering results for initiatives that are vital to the success of our customers.

In addition to driving results for Managed Services customers, this person will be responsible for developing a component of the Managed Services offerings or delivery model.  A Solution Manager will define the business value for the component and ensure customer satisfaction is met through deliverables.  The position requires attention to detail, strong time management, and account/project management to partner with customers for success.

Solution Managers will create and maintain trusted business partnerships and assist with internal PowerPlan initiatives.  Contribution to the operational development of the program is an expectation of this position.

Responsibilities

Qualifications

Required

• Bachelor’s degree in Business, Engineering, Computer Science, Mathematics or equivalent combination of education and relevant experience
• 3+ years work experience in similar position or having equivalent kind of skills experience
• Excellent written and verbal communication skills
• Demonstrated ability to achieve results and solve complex problems
• Process orientation that demonstrates ability to analyze, design, and build complex processes
• Ability to work independently and collaborate with others as part of a team
• Ability to quickly establish oneself as a trusted advisor to PowerPlan’s customers and employees
• Understanding of system and network architecture, system platforms, system access, database design, SQL queries, and network protocols
• Demonstrated ability to develop required technical abilities
• Excellent organizational and time management skills
• Must be authorized to work in the US

Preferred

• Knowledge of ERP implementations and financial accounting processes (General Ledger, Accounts Payable, Accounts Receivable, Fixed
• Degree in Computer Science, Information Technology, or a related subject matter field (Tax, Accounting) Assets, Project Accounting, Close, Budget)Degree in Computer Science, Information Technology, or a related subject matter field (Tax, Accounting)
• Knowledge and experience with developing complex SQL queries
• Hands-on experience working on or with capital projects, capital budgets and fixed asset accounting, or business tax software
• Industry experience within oil and gas, mining, transportation, natural resources, utilities, energy markets or telecomm

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.