About Prepared

911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that. 

We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve. 

Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.

Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.

Position Overview:

We are looking for a motivated and dynamic Sales Development Representative (SDR) to join our growing sales team. The SDR will be responsible for outbound prospecting, lead qualification, and helping to drive pipeline growth. This role is ideal for a high-energy individual with a passion for sales, a strong ability to engage prospects, and an interest in the public safety and SaaS industries.

Key Responsibilities:

• Prospecting & Outreach: Conduct outbound prospecting via cold calls, emails, LinkedIn, and other channels to generate interest in our solutions.

• Lead Qualification: Identify and qualify potential customers based on defined criteria, ensuring they are a good fit for our product.

• Appointment Setting: Schedule meetings and demos for Account Executives to help move prospects further down the sales funnel.

• CRM Management: Accurately log and track all activities, conversations, and opportunities in Salesforce (or other CRM tools).

• Collaboration: Work closely with marketing and sales teams to refine messaging, develop campaigns, and optimize lead conversion.

• Continuous Learning: Stay updated on industry trends, competitors, and best sales practices to improve outreach effectiveness.

About You:

• Experience: 1-3 years of sales or customer service experience, preferably in a SaaS or technology environment.

• Communication Skills: Strong verbal and written communication skills with a persuasive and engaging approach.

• Resilience & Drive: Ability to handle objections, rejection, and continuously improve through feedback.

• Tech-Savvy: Comfortable using CRM tools (Salesforce, HubSpot, etc.), sales automation tools, and LinkedIn Sales Navigator.

• Team Player: Ability to work in a collaborative and fast-paced environment.

• Passion for Sales: Demonstrated enthusiasm for sales, lead generation, and relationship-building.

Pay Transparency

The base compensation for this role is approximately $55,000 - 75,000 per year, excluding incentive plans. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

• General Catalyst | Our Investment in Prepared: Bringing AI to the Frontlines of Public Safety

• Anoka County 911 center testing AI to screen nonemergency calls, ease workload

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.