UX Design Lead

About Resolve AI

• At Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.

• Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

• We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

What You'll Do

• Lead product design end-to-end – ideation, wireframes, polished mock-ups, interaction states, empty-states, the works.

• Run lean research – hop on calls, watch users debug incidents, extract insights fast, turn them into Figma in the same afternoon.

• Define & evolve our visual identity – color, typography, iconography, motion, marketing site, deck templates.

• Build the design system – tokens, components, accessibility, docs; partner with engineering to get it in code (Remix + Tailwind). Own the in-product design system across web, mobile, and Slack, including core components, visualizations, and layout patterns.

• Design key workflows and experiences – shape onboarding flows, administration interfaces, chat experiences, alert investigation, and Slack integrations. Drive alignment on "core journeys" before implementation begins.

• Partner with PM/Eng on roadmap – shape problems, tighten scopes, ship weekly.

• Champion customer empathy – set up usability sessions, synthesize feedback, and close the loop with customers and stakeholders.

• Be a design founder – hire/mentor the next wave, choose the tools, set the bar.

What We're Looking For

• 4-8 years designing complex web apps (SaaS, data, dev-tools preferred) – experience in complex domains that builds confidence in dev-tools/engineering space design.

• AI-first mentality – you look for ways large-language models and intelligent automation can create novel, friction-free user flows, not just bolt-on chatbots.

• Triple threat capabilities – equally strong in interaction design, visual polish, and systems thinking.

• Speed and agility – can interview a staff-level SRE at 9 AM and push a refined prototype by lunch. Learn and iterate quickly.

• Technical fluency – speak Figma, HTML/CSS (Tailwind), and enough React to pair effectively with engineers.

• Startup DNA – love small teams, high ownership, ambiguous problem spaces, and tight feedback loops.

• Balanced craft mindset – care about craft but bias to ship. Week-long polish, not quarter-long perfection.

Why Join Resolve AI?

• Make a Real Impact: Shape the frontend of a product redefining how engineers interact with production systems and AI.

• Work at the Cutting Edge: Collaborate on product experiences that blend traditional UI with AI agents in novel ways.

• Own Your Work: Take end-to-end responsibility in a tight-knit, high-trust team that values initiative.

• Accelerate Your Career: Join world-class founders and early builders to ship product that matters—and build something you’ll be proud of.

• Competitive Benefits: Competitive Pay Packages with full benefits including:

  • Equity with Early Exercise & QSBS Eligibility

  • Comprehensive Medical, Dental, and Vision Insurance

  • Monthly Housing Stipend

  • Flexible (Unlimited) Paid Time Off

  • Visa Sponsorship & Immigration Support

  • 401(k) Plan

  • Parental Leave

  • Discretionary Tech Benefit Stipend

  • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.