Senior Product Manager, Search Experience

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Who we're looking for:

We are hiring a Sr Product Manager to focus on the Search Experience at Rover. This role will be instrumental in giving pet parents the experience and tools they need to find the best-matched care provider. This is an exciting opportunity to drive significant impact on a core customer experience.  This role requires a balance of deep customer empathy, analytical acumen, and technical fluency to craft intuitive, high-performing search experiences that deliver tangible improvements for our owners and sitters.

You will be responsible for understanding how care providers are deemed the "best match" according to our predictive models, working closely with UX and Data Science to unravel these insights and translate them into user-friendly explanations. You will also explore with the team how we might leverage new technologies to streamline the decision-making process for pet parents, and personalize search results. You will also work on improving the overall design and functionality of the experience, enabling searchers to succeed in their customer journey.

The ideal candidate will be familiar with the challenges of operating a two-sided marketplace and will have experience building features related to search, such as personalization, recommendations, and information retrieval.  

This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.

• You have a true passion for Rover’s mission and values - and are highly motivated by the responsibility to drive business growth through the product.
• You have an unlimited curiosity, always probing for the “why” behind user behavior, market shifts, and emerging technologies.
• You know how to leverage quantitative and qualitative data to solve for ambiguous problems, make decisions and drive growth.
• You can go get the information you need to validate your hypotheses and can synthesize it into what to do next.
• You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
• You never stop pushing towards clarity and delivery and bring your cross-functional partners along with you.
• You maintain an obsession over the needs of our owners and sitters and a dedication to solving problems.
• You are familiar with the complex dynamics at work in consumer marketplaces.
• You are curious about AI applications to solve customer problems with ease and efficiency.

• 5+ years of product management experience, preferably in search, discovery, or content ranking systems.
• Experience building features related to search, such as personalization, recommendations, and information retrieval
• Proven success delivering complex, data-intensive products with measurable customer impact.
• Strong proficiency in data analysis, experimentation, and KPI tracking (SQL, dashboards, A/B testing frameworks).
• Experience with product experimentation frameworks
• Deep customer empathy and experience applying user research and behavioral data to guide decisions.
• You have experience partnering with UX teams to build great online experiences for users.
• You communicate effectively with collaborators and stakeholders across teams
• A bias for action, comfort with ambiguity, and strong sense of ownership.
• Understanding of modern search technologies (e.g., Elasticsearch) and ML concepts is a plus.
• BS/MS/MBA in Computer Science, Business, Mathematics, Economics or a related technical field or equivalent practical experience

• Competitive compensation
• 401k match
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually

• In the greater Seattle area the first-year salary range is $129,139-$171,755. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. 

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.