Medspa Sales Consultant
About the Company
A premier luxury medical spa in Miami offering advanced aesthetic treatments and wellness services. Known for its combination of cutting-edge technology, personalized care, and a calming, elegant atmosphere, the spa specializes in services such as skin rejuvenation, non-invasive body contouring, and anti-aging treatments.
About the Role
We are seeking a high-performing Medspa Sales Consultant to join our growing team. In this role, you will serve as the first point of contact for clients and play a key part in helping them discover customized aesthetic and wellness solutions. This position requires a confident, sales-driven professional who delivers an exceptional client experience while achieving and exceeding sales targets.
Key Responsibilities
Client Experience
- Greet and check in clients with professionalism and warmth
- Respond promptly to phone, email, and online inquiries
- Ensure a luxury, personalized experience for every client
- Maintain a pristine and inviting reception area
Sales & Consultations
- Conduct consultations and guide clients to appropriate treatments and products
- Actively promote services, packages, and skincare products
- Upsell and cross-sell to increase client value and satisfaction
- Consistently meet or exceed monthly sales goals
Client Retention
- Build and nurture strong client relationships
- Follow up to encourage rebooking and program participation
- Recommend services based on client history and seasonal needs
Administrative Tasks
- Handle bookings, payment processing, and client record management
- Ensure data privacy and compliance with spa protocols
- Assist with inventory checks and supply orders
Team Support
- Collaborate with management and service providers to ensure smooth operations
- Contribute to marketing promotions, events, and client appreciation activities
- Participate in ongoing training and development
Requirements
- Minimum 2 years of sales experience in a medspa, aesthetics, or wellness setting (Required)
- Strong sales and customer service skills in a high-touch, consultative environment
- Reliable daily commute to the Miami location
- Availability for occasional weekend shifts or events
- Excellent time management, organization, and communication skills
Preferred Qualifications
- Knowledge of skincare, wellness, or aesthetic treatments
- Familiarity with booking and POS systems (e.g., Vagaro, Mindbody, or similar)
- Bilingual (English/Spanish) is a plus
What’s in It for You
- Competitive base salary with commission/bonuses
- Employee discounts on services and products
- Training and professional development opportunities
- Beautiful, luxury work environment
- Clear path for growth and internal promotion
Average salary estimate
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