Manager
We are looking for a Manager
Manager Role – Two Maids Home Cleaning Franchise (Albany, NY)
Job Description
Key Responsibilities
- Hire, train, and supervise cleaning staff.
- Schedule and
- Maintain high customer satisfaction through effective communication and service quality.
- Manage supplies, equipment, and inventory.
- Handle customer inquiries, feedback, and issue resolution.
- Implement company policies and ensure compliance with safety protocols.
- Track KPIs and help meet revenue and performance goals.
- Assist with local marketing and community outreach.
Qualifications
- Minimum 2–3 years of experience in operations, customer service, or management (preferably in cleaning, hospitality, or franchise settings).
- Excellent interpersonal and organizational skills.
- Strong problem-solving skills and ability to work under pressure.
- Valid driver’s license and reliable transportation.
- Proficiency in Microsoft Office and scheduling tools.
- Bilingual (English/Spanish) a plus.
Compensation Package
- Performance Bonuses: Up to $5,000 annually based on customer satisfaction, revenue targets, and operational KPIs.
- Paid Time Off (PTO): 10 days per year, increasing with tenure.
- Health Stipend or Contribution Toward Medical Insurance.
- Company phone and mileage reimbursement.
- Opportunities for growth and advancement within the franchise.
If this sounds like you, we would love to meet you!!
Average salary estimate
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