Tyto Athene is searching for a Service Desk Technician under the leadership of the IT Support Supervisor. The candidate will be responsible for providing helpdesk support to the Army at the Pentagon.
The candidate will provide end user support services for VIPs and staff to ensure secure and continuous operations of various business applications. Must have good communication skills and patience. This will include on-site and remote support services. The IT Support service team receives calls on standard Microsoft office automation tools, hardware, software, and network problems, to include but not limited to access & security problems, remote access issues, on-line related training issues, and problems with business applications. The candidate will provide management and support for IT hardware and software assets on behalf of Government customers to include, inventory management, asset tracking, asset deployment, software & hardware license management and asset disposal.
The IT Support Service team serves as a direct liaison between ASA (FM&C) end users and DISA Joint Service Provider (JSP) helpdesk and the Army Helpdesk.
Responsibilities:
Required:
Clearance:
Compensation:
Benefits:
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced Senior Cloud Architect wanted by Tyto Athene to design enterprise-scale cloud solutions supporting critical defense operations in Doral, Florida.
Support critical lab IT systems and test environments as a Systems Administrator (Lab) at Tyto Athene, serving U.S. Southern Command.
Lead Nordstrom's Security Platform Engineering team in Seattle to innovate, manage, and secure enterprise security platforms within a hybrid work model.
MUFG is seeking a skilled Threat Hunting Associate Vice President to lead proactive threat detection and enhance cybersecurity posture in a hybrid work environment.
Experienced Integration Engineer needed to develop API and integration solutions for a fast-growing federal contracting firm emphasizing innovative, secure cloud-based platforms.
SpaceX is looking for a dedicated IT Windows System Administrator to maintain and enhance their Windows infrastructure in support of pioneering space exploration.
Experienced Senior Security Engineer needed to strengthen Vanilla's security infrastructure and lead compliance and vulnerability management efforts remotely.
Advance your career at Cyberhaven by delivering expert analysis and incident response to protect critical data from insider threats using next-generation AI-driven security tools.
Seeking a ServiceNow ITOM CMDB expert to join TCS on a W2 contract basis to enhance and maintain CMDB and Discovery functionalities remotely.
GovCIO is hiring an LMS Systems Administrator to oversee and maintain their learning management system in an on-site position in Columbia, MD.
Experienced Exploitation Analyst needed to support federal contracts, requiring TS/SCI clearance and extensive IT and cybersecurity expertise at Wyetech.
Experienced Systems Operations Engineer needed at Encoura to manage critical IT systems, support security operations, and collaborate across teams in a fully remote role.
Ivanti is seeking an Associate Site Reliability Engineer experienced with cloud SaaS environments to help elevate the reliability and automation of their Ivanti Cloud services.
Strategically lead and innovate IT operations for McKesson’s distribution centers as the Sr. Director Hardware Projects and DC Incident Support.
Lead Bankwell’s technology vision and operations as Chief Information Officer to drive innovation and strategic growth in a community banking environment.
When you join the Tyto Team, you join a team of talented individuals that work together to offer the best outcomes for our clients. Employees at every level are valued and given the resources to continuously achieve excellence. We are always looki...
95 jobs