Veteran and Military-Affiliated Student Center Front Office Manager

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Closing Date:

07/17/2025

Type of Position:

Administrative Operations and SupportNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Veteran and Military-Affiliated Student Center

Summary of Job Duties:

The Front Office Manager for the Veteran and Military-Affiliated Student Center (VMSC) at the University of Arkansas plays a key role in delivering frontline support to veterans, active-duty military, reservists, National Guard, and other military-affiliated students and their family members. This position is responsible for daily operations of the front office, training and managing student staff, coordinating office logistics, overseeing purchasing and travel processes, and supporting center programming and financial activities. The manager ensures that the VMSC remains a welcoming, efficient, and mission-driven hub of support and resources for military-affiliated students. Working days and hours, Monday through Friday from 8:00am to 5:00pm.

This position requires regular, non-disruptive attendance, excellent customer service and the ability to work with others in a collegial, harmonious manner. Other duties as assigned.

This position is governed by state and federal laws and agency/institution policy.

This is an on-site position located at the University of Arkansas, Fayetteville campus. Occasional evening or weekend hours may be required to support events or student programs.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma

• At least one year of specialized education or training in business management, education, or a related field

• At least wo years of administrative, office support, or customer service experience

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Applicable equivalencies may be considered for the above qualifications.

Preferred Qualifications:

• Experience working in Student Services/Student Affairs

• Experience with VA Education Benefits

• Experience with food pantry management

• Experience with student programming and engagement platform, HogSync

• Familiarity with military culture or veteran student support

Knowledge, Skills & Abilities (KSAs):

• Knowledge of computers and software applications

• Ability to prepare, present, and review oral and written information and reports

• Ability to research and analyze related work program information

• Ability to plan, organize, and direct the work of others

• Ability to provide exemplary customer service skills

• Ability to manage multiple tasks and deadlines independently

Additional Information:

$33,000 (Commensurate with education and experience)Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusMegan Witherspoon Evans
Director, VMSC
mmwithe@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes