Sales Representative - job 1 of 3

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

As a Timeshare Sales Representative at a Florida-based resort, you will inspire prospective vacation owners by showcasing the benefits of flexible, points-based ownership. Through personalized presentations and authentic engagement, you’ll help guests envision years of memorable getaways—whether spontaneous escapes or family traditions. Your ability to build trust and deliver exceptional service directly fuels our sales success in a high-energy, guest-centric hospitality setting.

As a Sales Representative, you will :

• Attend daily sales briefings and required departmental meetings
• Deliver dynamic, value-driven ownership presentations
• Tailor vacation solutions to guest preferences, lifestyle, and travel history
• Conduct resort tours and highlight amenities that align with guest interests
• Uphold service excellence throughout the guest experience
• Close sales in accordance with Florida state licensing requirements and ethical guidelines
• Accurately complete contract paperwork and digital documentation
• Maintain organized records and contribute to individual and team goals

To perform this role successfully, the candidate must demonstrate a passion for travel and a genuine desire to help others create lasting vacation memories. Confidence in delivering compelling presentations and overcoming objections is essential, as is the ability to uphold professionalism, integrity, and a collaborative mindset within a team-driven environment. Familiarity with CRM systems and lead tracking tools is required to maintain efficient sales processes and accurate client records. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

• Proven success in commission-based sales, ideally in real estate, vacation ownership, luxury retail, or hospitality services
• Experience working in resorts, hotels, or travel-related services helps build rapport with vacation-minded guests.
• A strong track record of handling guest inquiries, resolving concerns, and creating memorable experiences is essential.
• Comfort with public speaking and conducting one-on-one or group presentations is key to closing deals.
• Experience using customer relationship management systems and electronic contract platforms is often required

Education & Certifications

• Valid Florida Real Estate Sales Association License or ability to obtain.
• High School Diploma or equivalent; College coursework in business marketing or hospitality a plus.
• Strong communication and interpersonal skills.
• Prior experience in sales, hospitality, or customer service preferred.
• Ability to thrive in a fast-paced, commission-driven environment.
• Weekend, evening, and holiday availability required.

Education & Certifications

• Valid Florida Real Estate Sales Association License or ability to obtain.
• High School Diploma or equivalent; College coursework in business marketing or hospitality a plus.
• Strong communication and interpersonal skills.
• Prior experience in sales, hospitality, or customer service preferred.
• Ability to thrive in a fast-paced, commission-driven environment.
• Weekend, evening, and holiday availability required.

Skills/Knowledge

• Persuasive Communication: Ability to connect emotionally and logically with guests to guide them through ownership options
• Resilience & Adaptability: Sales roles often involve rejection—staying upbeat and persistent is crucial
• Relationship Building: Creating trust and long-term connections with potential and existing owners
• Product Knowledge: Deep understanding of points-based and fixed-week programs, exchange networks, and resort amenities

Travel & Schedule Requirements

• Position is an on-site position with no travel required
• Flexible schedule including weekends, holidays, and peak tourism period

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.