Client Experience Coordinator
Company Description
About Us
At Beloform, we believe that efficiency, precision, and professionalism are the backbone of successful operations. As a leading provider of administrative and organizational services, we help companies streamline their internal processes while maintaining the highest standards. Our team is committed to fostering a supportive and productive work environment where each employee has the opportunity to grow and make a difference..
Job Description
Job Description
Beloform is seeking a Client Experience Coordinator to join our dynamic team. In this role, you will serve as the primary liaison between clients and internal teams, ensuring each interaction meets our high standards of service and professionalism. The ideal candidate is detail-oriented, personable, and committed to delivering top-tier client satisfaction.
Responsibilities
Serve as the first point of contact for client inquiries and support needs
Coordinate onboarding and follow-up processes for new and existing clients
Monitor and improve client satisfaction across touchpoints
Collaborate with departments to resolve issues and ensure timely follow-up
Maintain accurate client records and documentation
Identify opportunities for enhancing the client journey
Prepare client reports and present feedback to management
Qualifications
Qualifications
Bachelor's degree in Business, Communications, or a related field
1–3 years of experience in customer service, account coordination, or client-facing roles
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite and CRM platforms
Ability to handle sensitive information with discretion and professionalism
Additional Information
Benefits
Competitive salary: $59,000 - $63,000 annually
Opportunities for career growth and professional development
Supportive and collaborative team environment
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
On-site training and development programs
Average salary estimate
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