Restaurant General Manager

Who We Are:  At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.  

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts 
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

Do you have previous Food & Beverage management experience and a passion for mountain life? Winter Park Resort is seeking a hands-on, service-minded Restaurant Manager to join our team.

In this role, you’ll work alongside Unit Supervisors to lead daily operations—overseeing food prep, service, staffing, and guest experience. You'll step in where needed, supervise staff in the Supervisor’s absence, and support bar and floor operations. This role also partners with the Director of Food & Beverage to manage purchasing, inventory, pricing, and service standards.

Ideal candidates have 2+ years of supervisory experience in a casual dining environment, strong communication skills, and a guest-first mindset.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

WAGE:

The base salary range below represents the low and high end of Winter Park Resort’s salary range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort’s total compensation package for employees. Other rewards may include many region-specific benefits.

Salary pay range: $60-70k

ESSENTIAL DUTIES:

• Oversee daily operations of restaurant outlets, ensuring compliance with company policies, health and safety regulations, and local laws.
• Coordinate front and back of house operations, including kitchen, dining room, banquet services, and special events (groups of 20–10,000).
• Monitor guest satisfaction and address service or food quality concerns promptly.

• Hire, train, schedule, and manage front-of-house and food service staff.
• Implement service and beverage training programs and conduct daily shift meetings.
• Monitor performance, provide feedback, and maintain employee records.
• Promote a positive work environment that fosters motivation, retention, and safety.

• Develop and manage annual budgets, forecasts (labor, revenue, and cost of goods), and payroll.
• Track inventory using POS and inventory software; manage ordering of food, beverage, equipment, and supplies.
• Tally and reconcile daily sales, cash, and receipts; ensure secure handling and deposit of funds.

• Maintain high standards of cleanliness and sanitation in compliance with OSHA, MSDS, and local health codes.
• Oversee opening/closing procedures, monitor food quality, inspect buffets, and perform table visits.
• Analyze food trends, market conditions, and menu performance to support menu development.

• Maintain accurate business and licensing records; manage compliance with wage, tax, and reporting laws.
• Coordinate with marketing and finance teams to align operations with promotional activities and accounting practices.
• Research and propose capital improvements and environmentally conscious initiatives.

• Maintain a strong floor presence to support service teams and engage directly with guests.
• Develop and execute creative strategies to improve revenue, guest engagement, and average check size.

• Manage beverage program and alcohol inventory; maintain TIPS certification.
• Coordinate facility maintenance, pest control, and security procedures.
• Oversee all computer operating systems related to restaurant operations.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

• Knowledge of food and beverage equipment, required
• At least 2 years Manager experience in a full service OR fast-casual restaurant
• Must have Microsoft Office proficiency to include Excel, Word and Outlook
• Strong administrative and organizational skills
• Computer literacy including POS system and Time Keeping competency, preferred
• Ability to work flexible hours, including nights, holidays, and weekends
• Ability to operate company vehicles and snowmobiles
• Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training educational seminar within 30 days of employment
• Must have current Food Manager and Allergy training certificate, or must attend Food Manager and Aller-train certification courses for Alterra Mountain company within 14 days of employment
• Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards (will be required to complete Motor Vehicle Record)

EDUCATION REQUIREMENTS:

Education:

• High School Diploma or GED equivalent
• College degree or equivalent experience with specific training in the areas of operation, customer service, finance, marketing, and personnel

Experience:

• Minimum 3-5 years’ experience in food and beverage operations supervision required

PHYSICAL REQUIREMENTS:

• Must be minimum 18 years of age
• Works in all areas of building, office, indoors with long periods of standing, walking, occasional lifting
• Must be able to lift up 35 lbs. and push and pull up to 50 lbs. on a cart
• This position may include working around heat and cold in the kitchen
• Must have a valid driver's license and meet insurability standards

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS:

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.
   

AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.