Chief Operating Officer
Skills
- Knowledge of trauma-informed principles and practices.
- Ability to manage and direct complex projects with pragmatic solutions.
- High business acumen including policies, procedures, and quality improvement.
- Understanding of laws and regulatory compliance for mental health providers.
- Financial acumen with knowledge of complex financial models and revenue sources.
- Technology proficiency including health records and communication systems.
- Strong collaboration skills with internal teams and community partners.
- Excellent communication and leadership skills with delegation ability.
Responsibilities
- Implement best practices in customer satisfaction, operational alignment, and caregiver engagement.
- Ensure patient safety and positive clinical outcomes working with medical leadership.
- Supervise Vice Presidents for clinical services and collaborate on clinical and operational strategies.
- Champion continual process improvement across the organization.
- Establish procedures for leadership development and management succession.
- Maintain high-quality service standards, communication, and regulatory compliance.
- Support collaboration, employee engagement, and excellent customer service.
- Represent the organization in external committees and regulatory discussions.
- Oversee compliance with laws, industry trends, and best practices.
- Coordinate projects and provide leadership to executive teams.
- Advocate for a culture of well-being, innovation, and operational excellence.
- Manage budgets and ensure effective resource stewardship.
- Complete organization-wide projects as assigned by the CEO.
- Promote trauma-informed environments supporting well-being.
Education
- Master’s degree in mental health services, business operations, healthcare administration, quality systems, or related field.
Benefits
- Competitive salary with bonus potential.
- Hybrid work model with flexible remote and onsite presence.
- Comprehensive benefits detailed on company website.
- Supportive, equitable workplace promoting diversity and inclusion.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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