Client Success Operations Intern

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

We are looking for an intern to join our Client Success Renewals team for a sixteen-week period lasting from early April to late July. The internship requires 20 hours of on-site work per week. Our paid internship provides the opportunity for students to gain practical experience in instructional design, process refinement, and project management.

What you will do:

• Conduct a top to bottom review of our existing company-wide contract collection and housing. Perform an audit and re-organization of all company contracts while identifying key contract pieces.
• Aid in the collection of key retention data and metrics. Perform analysis on data and report findings to our retention team for actionable insights
• Assess the current contracting process and identify areas of improvement
• Assess internal communication channels to identify areas for improved communication and increased alignment across internal organizations

What you will bring: 

• Currently enrolled in a bachelor's or master's degree program in a business-related field
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to manage multiple tasks and projects
• Positive attitude and willingness to learn

What you will gain:

• Hands-on experience in a fast-paced, high-growth tech company
• Project management experience
• Exposure to various aspects of instructional design, client success operations, and project management experience
• Opportunity to work with a collaborative and supportive team
• Competitive compensation

Why join Awardco?

• One of the fastest growing companies in the Nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• A revolutionary, client-approved product.
• Leadership that listens.
• New 200,000 sq. ft. headquarters.