Pharmacy Liaison Coordinator

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.  

Together, we can get life-changing therapies to patients who need them—faster. 

What this position contributes to Cardinal Health

The Pharmacy Liaison Coordinator primarily serves as a liaison between the business, and Specialty Pharmacy stakeholder partners to ensure hub patients sent to Specialty Pharmacies successfully access much needed therapy. This role plays a critical role in ensuring a seamless transition throughout the patient journey as the hub completes reimbursement services and transfer the patient to a Specialty Pharmacy to complete their journey. This position serves as a critical bridge in ensuring patients get access to therapy in a fast, efficient and streamlined manner.   

Responsibilities

Qualifications

• High School Diploma, GED or equivalent work experience, preferred.

• 3-6 years of experience, preferred. 

• Experience and knowledge in the healthcare management industry including Prior Authorizations, Appeals, Medicare Part D, Medicaid, Managed Care, and Commercial plans is preferred. 

• Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel. 

• Excellent observation skills to easily identify trends and problems while providing solutions. 

• Superior written & verbal communication skills. 

• Experience in phone-based customer service preferred. 

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. 

• In-depth knowledge in technical or specialty area. 

• Applies advanced skills to resolve complex problems independently.

• May modify process to resolve situations. 

• Works independently within established procedures; may receive general guidance on new assignments. 

• May provide general guidance or technical assistance to less experienced team members. 

Training And Work Schedules: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. 

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours Monday-Friday, 8:00am - 5:00pm CST and 7:00am - 4:00pm CST. 

Remote Details: 

You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: 

• Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. 

• Download speed of 15Mbps (megabyte per second).

• Upload speed of 5Mbps (megabyte per second). 

• Ping Rate Maximum of 30ms (milliseconds). 

• Hardwired to the router.

• Surge protector with Network Line Protection for CAH issued equipment. ​

Anticipated hourly range: $21.50 per hour - $30.70 per hour. 

Bonus eligible: No 

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. 

• Medical, dental and vision coverage 

• Paid time off plan 

• Health savings account (HSA) 

• 401k savings plan 

• Access to wages before pay day with myFlexPay 

• Flexible spending accounts (FSAs) 

• Short- and long-term disability coverage 

• Work-Life resources 

• Paid parental leave 

• Healthy lifestyle programs 

Application window anticipated to close: 8/01/25 *if interested in opportunity, please submit application as soon as possible. 

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.