Consulting Solution Architect - Observability - Digital Velocity

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Consulting Digital Velocity Solution Architect (DVSA) for Observability plays a critical pre-sales role within CDW’s Consulting Services team. This highly strategic, field-based position focuses on designing, developing, and positioning end-to-end Digital Velocity (DV) solutions tailored to meet the unique business challenges of our customers. As a DVSA, you will collaborate across sales, delivery, and partner ecosystems to create forward-thinking technology roadmaps, develop service offerings, and build long-term client relationships.

This role is ideal for a technically adept, business-savvy professional who thrives in a consultative environment, enjoys solutioning complex technical challenges, and is passionate about driving digital transformation at scale.

What you’ll do:

• Architect and develop tailored Observability solutions for enterprise clients, including assessments, health checks, deployment strategies, and advisory services.

• Present and articulate Observability solutions that address critical business challenges through compelling storytelling, whiteboarding sessions, demos, and executive briefings.

• Partner with internal sales and delivery teams to craft strategic sales plans, scope project deliverables, and author detailed Statements of Work (SOWs).

• Serve as a trusted advisor to customers by understanding their long-term objectives and mapping technology solutions to desired outcomes.

• Build and maintain strategic relationships with clients, internal stakeholders, and key technology partners.

• Maintain a minimum of two Observability partner technical certifications, demonstrating a commitment to continuous learning and deep technical expertise including, but not limited to, LogicMonitor, Dynatrace, Cisco Observability, DataDog, Splunk, Elastic.

• Expand influence in your assigned territory through proactive engagement with vendors, partners, clients, and CDW field teams.

• Act as a subject matter expert across multiple technology domains; contribute to thought leadership initiatives such as blogs, webinars, and social media.

• Lead knowledge-sharing initiatives, mentor junior architects and sellers, and support enablement efforts for the broader Digital Velocity team.

What we expect of you:

• Bachelor’s degree and 7+ years of experience architecting, delivering, or selling complex IT solutions. Or, 11+ years of experience architecting, delivering, or selling complex IT solutions.

• Demonstrated ability to lead complex technical discussions, influence decision-making, and align technology strategy with business outcomes.

• Strong analytical and problem-solving skills with the ability to translate technical concepts into customer-centric solutions.

• Proven ability to build and maintain trust-based relationships with senior stakeholders and cross-functional teams.

• Excellent communication, presentation, and interpersonal skills, with a passion for customer engagement.

• Ability to mentor and coach peers, fostering knowledge transfer and collaborative team success.

• Must be comfortable working in a highly dynamic, fast-paced environment.

• Ability to travel up to 10% of the time.

Pay range: $ 120,000 - $ 164,800 depending on experience and skill set

Annual bonus target of 25% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.     

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.