GIS Coordinator

Date Opened: Monday, July 21, 2025 12:00 AM

Close Date: Monday, August 04, 2025 12:00 AM

Department: Charlotte Area Transit System Department

Data Management & Analytics

Salary: $79,245.00 - $99,057.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Charlotte Area Transit System is seeking a GIS planning analyst to help the department become a transit industry leader in using data-driven analytic approaches to and user-oriented visual representations of transit service planning, ridership projections, travel-market research and best practices that integrate land use and transportation choices.

Major Duties and Responsibilities

This position serves as the main point of contact on the maintenance and analysis of data used for CATS performance measures, transit service planning, travel demand forecasting, as well as GIS development and coordination for the department.  Supports GIS data activities, including data creation, data collection procedures, data maintenance, compilation and analysis of Enterprise data resources.

Work involves designing, developing, and maintaining GIS geodatabases; executing spatial analyses, creating high-quality information products including maps, reports, and online applications; and completing technical research utilizing GIS and other analytical and visualization tools to assist in the monitoring and management of CATS ridership and other performance statistics.

Coordinating and collaborating with other departments, agencies, and the community.

Utilizes GIS software and cartographic knowledge to create maps and infographics, which accurately and clearly convey the information in a manner suitable for publishing/public presentation.

This position utilizes GIS technology, analysis tools, and sound transportation planning practices to develop public and internal facing applications.

Serve as CATS lead on the City's Co-Lab (Data) Team.

Other duties include training colleagues; helping with presentations; managing media; participating in training classes and seminars; creating custom maps; and aiding departments when necessary.  

As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP. 

Minimum Qualifications

Requires a four-year degree with a BA/BS in geography, urban planning or related field. Minimum five years of experience in applied GIS; data analysis, creation, interpretation and cartography. Transportation planning experience and knowledge of transit planning best practices are preferred.

Knowledge, Skills, and Abilities

Advanced knowledge and proficiency using ArcGIS and other ESRI products, such as, ArcGIS Online; proficient in geodatabase design and implementation. Knowledge in utilizing business intelligence tools, such as Tableau, is a plus. Proficiency in Microsoft Office software. Good communications skills and the develop materials that clearly explain complex data for review by broad audiences. Ability to prepare well-written, clear and precise memoranda, reports, and technical documentation.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.