Description
Position Data:
Title: Chief Human Resources Officer
Grade: 14 Exempt
Immediate Supervisor: Chief Executive Officer
Basic Function or Position Summary:
Responsible for the administration and oversight of the division and all related activities; including
monitoring of contract compliance, staff supervision, training, fiscal tracking, reporting and
allocations. Plan, implement, administer, and interpret personnel policies and procedures. Oversee
the performance-based management system, payroll, benefits administration, hiring process and
volunteer services.
Pay rate is $37.94/hr - 35 hour work week
Requirements
Security Clearance N/A
Position Responsibilities and Specific Duties:
• Recruitment, employment, and personnel planning and research.
• Update and maintain Recruitment & Retention Plan.
• Act as liaison between agency and staffing agencies.
• Compensation and benefit administration.
• Employee and labor relations.
• Oversee background check procedures to ensure contract compliance and confidentiality.
• Coordinate new employee orientation.
• Maintain HR database and create reports as requested by senior management and CEO.
• Monitor employee movement within the agency and ensure proper procedures are followed.
• Provide assistance in selecting and filling management positions.
• Oversee employee files to remain in compliance with contractual requirements.
• Administer all personnel policies and programs.
• Identify legal requirements and governmental reporting regulations affecting human resources
functions and ensure policies, procedures, and reporting are in compliance.
• Recruit, interview, test, and select employees to fill vacant positions.
• Keep records of participation in benefits plans, such as insurance and pension plan, personnel
transactions such as hires, promotions, transfers, performance reviews, and terminations, and
employee statistics for government reporting.
• Coordinate management training in interviewing, hiring, terminations, promotions, performance
reviews, safety, and sexual harassment.
• Advise management in appropriate resolution of employee relations issues.
• Respond to inquiries regarding policies, procedures, and programs.
• Administer performance review program to ensure effectiveness, compliance, and equity within
organization.
• Administer benefits programs such as life, health, dental and disability insurances, pension
plans, vacation, sick leave, leave of absence, and employee assistance.
• Oversee investigation of employee accidents/injuries and prepare reports for W/C
insurance carrier.
• Investigate employee harassment claims and find a resolution.
• Conduct wage surveys within the labor market to determine competitive wage rate.
• Prepare employee separation notices and related documentation and conduct exit interviews to
determine reasons behind separations.
• Prepare reports and recommend procedures to reduce absenteeism and turnover.
• Represent organization at personnel-related hearings and investigations.
• Maintain Agency Diversity, Equity, Inclusion & Accessibility (DEIA) Plan
• Participate in county IDEA Coalition and make recommendations to COI.
• OSHA Coordinator.
• Act as lead of the Agency Health & Safety Committee, maintain accurate records, ensure
Safety issues are reviewed and building inspections are completed and reported; distribute
safety information to staff.
• Review and update Agency Health & Safety Plan in conjunction with Systems Compliance
Division
• Oversees the development of procedures and protocols.
• Ensures contract compliance including fiscal, reports, P.O. process and regulatory compliance.
• Promotes Divisional services within the community.
• Assists in grant writing and service area budgets within the division.
• Promotes the agency mission.
• Maintains strict confidentiality at all times.
• Participates in the larger team of the organization through committee structures, planning,
policy development and volunteerism.
• Demonstrates visionary leadership which inspires respect and trust.
• Able to adapt to changes in the work environment and be able to change approaches or methods
in response.
• Demonstrates respect and sensitivity to cultural differences.
• Contributes to building a team spirit.
• Demonstrates ability to build morale and commitment of staff toward mission and objectives of
the agency.
• Implements ongoing monitoring and assessment of services with written plans that are tied to
staff performance.
• Facilitates meetings, participates in committees, and provides community presentations as
appropriate.
• Other duties as assigned by supervisor.
Key Working Relationships:
A Internal: CEO, Division Directors, Management Team, HR/Payroll Team, Finance
Department and COI staff
A. External: Staffing agencies and other Community agencies as needed
Supervisory Scope:
A. Number of staff supervised: 3
B. Titles of staff supervised: Payroll Administrator, Benefits Administrator, HR Specialist
Organizational Responsibilities:
• Adheres to all policies and procedures.
• Attends appropriate in-services/trainings.
• Attend all required meetings.
• Data collection, analysis & reporting as required.
• Participation in all management systems and functions internally and externally.
• Participates in organizational committee structures as appropriate.
Physical
• Ability to lift up to and including 10-25 pounds of physical effort.
Knowledge, Skills Required:
• Bachelor’s degree in Business Administration with concentration in Human Resources, Masters
preferred.
• Five years of experience in Human Resources and knowledge of employment laws and
regulations.
• Five years of management experience.
• Three years supervisory experience required; five years preferred.
• Knowledge of Database software; Human Resources systems and Payroll systems
• Knowledge of Human Services preferred.
• Strong interpersonal, communication and customer relations skills
• Excellent written and communication skills
• Strong computer skills, including Microsoft Office and Google Drive
• Ability to learn agency software as needed.
• Goal oriented
• Ability to develop and maintain positive relationships with people from various backgrounds.
• Strong team building and participation skills.
• Committed to continuous professional development.
• Excellent record keeping skills.
Special Requirements:
• Must be able to provide consistent even tempered customer service at all times.
• Valid Drivers license
• Ability to travel
• Reliable transportation
• Flexible work schedule
• Works compassionately with a diverse population
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