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Municipal ID Director, IT Manager - BCIT image - Rise Careers
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Municipal ID Director, IT Manager - BCIT

SALARY RANGE:

$105,085.00 - $173,250.00 ANNUALLY

STARTING PAY:

$105,085.00

OUR BENEFITS

                                   

The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!

CLASS DEFINITION

IT manager, Computer operations manager, Systems manager, Applications manager, Software manager, Computer operations manager, manager, enterprise applications integration.

This position reports to the IT Division Manager; responsible for direct supervision and management of a unit of technical staff IT applications and systems development, data security, computer operations units etc.  Implements all strategies for all IT operations and supervises efficient working of all IT staff and ensures compliance to all deadlines and provides upgrade to all systems as required.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:


EDUCATION: Have a Bachelor of Science degree in Information Technology, Computer Science, Computer Engineering or a related discipline from an accredited college or university.
AND 
EXPERIENCE:
Have Seven years of application programming, systems design, hierarchical/relational database management and/or GIS experience; Including three years of supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing, and promoting of subordinate employees.

Excellent verbal and written communication skills.

Previous IT experience in government is preferred.   
OR
EQUIVALENCY NOTES: Have an equivalent combination of education and experience. Non-supervisory experience or education may not be substituted for the required supervisory experience.

LICENSES, REGISTRATIONS AND CERTIFICATES: Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

**PREFERRED QUALIFICATIONS

EDUCATION: Bachelor’s degree in public administration, Business Administration, Social Work, or a related field (master’s degree a plus).

AND

EXPERIENCE: Have seven years of overseeing public-facing project and/or programs.

Three years of supervisory experience evaluating the performance, mentoring, coaching and recruiting and growing employees.

Program management experience particularly in a government or nonprofit setting.

Experience overseeing customer service operations and managing teams. • Demonstrated ability to establish partnerships and collaborate with community organizations and businesses.

Experience working with vulnerable populations, such as people experiencing homelessness, immigrants, or LGBTQ+ communities.

Experience with software and hardware management, including vendor negotiation and contract oversight.

Fluency in Spanish (desirable).

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of up-to-date technology strategies and resources.
  • Knowledge of technology management and current technology.
  • Knowledge of effective data center management.
  • Knowledge of budget development.
  • Knowledge of strategic planning for technology.
  • Knowledge of quality management standards and processes.
  • Knowledge of forecasting technology requirements.
  • Ability to conduct systems audits for technology.
  • Ability to research and implement technological solutions.
  • Ability to solve technology problems.  

ADDITIONAL INFORMATION

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory six-month/1-year probation. (update for BPD positions)

ELIGIBILITY

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                                             

EDUCATION ACCREDITATION

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.          

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.                   

 

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Financial Disclosure 

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. 

              

Your Recruiter: Ayomide Arodoye

If you have any questions, please contact Ayomide Arodoye , Recruitment & Talent Acquisition Specialist II via email at Ayomide.Arodoye@baltimorecity.gov

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Average salary estimate

$139167.5 / YEARLY (est.)
min
max
$105085K
$173250K

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Although it is the birthplace of the National Anthem, home to the first commercial ice cream factory in the US, and among the nation's oldest cities, Baltimore is more than an asterisk to history. With a population of more than 630,000, the city -...

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DATE POSTED
July 14, 2025
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