Customer Support Agent
Skills
- Excellent written and verbal communication skills
- Strong relationship-building abilities
- Creative problem-solving capabilities
- Proactive and self-starting mindset
- Ability to work independently and collaboratively
Responsibilities
- Serve as the first point of contact for customers via email and chat
- Handle and coordinate product-specific customer inquiries with external stakeholders
- Think critically about process improvements focused on growth and optimization
- Develop and continuously enhance the customer journey
- Collaborate closely with all departments to improve customer experience
Education
- No specific educational degree required but relevant telecom industry experience is necessary
Benefits
- Flexible vacation time
- Healthy quarterly bonuses
- Creative freedom
- Opportunity for career advancement in a fast-growing company
- Collaborative, supportive office environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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