Online Coding Teacher / Customer Success Specialist (Must reside in Fargo, ND)
Job Title: Online Coding Teacher / Customer Success Specialist
Company: Coco Coders
Location: Fargo, ND
Employment Type: Part Time or Full Time
About Coco Coders:
Coco Coders is a leading online coding school for students ages 6-14 years old, providing innovative coding education to students around the world. Our mission is to inspire and empower young learners to become skilled coders through our comprehensive curriculum and interactive learning platform.
About the Role:
We are seeking a motivated and passionate individual to join our team as an Online Teacher. In this role, you will be responsible for delivering online coding lessons to students ages 6-14, as well as providing customer support and assistance to ensure a seamless learning experience. You will work closely with our remote team to enhance our program, assist with scheduling, and ensure the success of our students. We are actively looking to expand our business to the Fargo area and therefore this position may become a hybrid position in the future as we build out the team. Opportunity to work in a co-working office space is available.
Key Responsibilities:
- Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum
- Provide exceptional and timely customer support via email and chat
- Collaborate with the team to enhance the learning experience
- Monitor student progress and provide feedback to support their learning journey.
- Provide support for teacher scheduling
- Must reside in Fargo, ND
- Available Monday - Thursday from 3:30pm CT-8:30pm CT
- Available at least 20 hours a week
- Prior online teaching or customer support experience
- Excellent communication and interpersonal skills
- Ability to provide exceptional customer service and support
- Passionate about coding education and helping students succeed
- A self starter with the ability to work effectively both independently and as part of a team
- Must possess strong organizational skills and excel at multitasking efficiently
- Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred)
- Bachelor's degree in education, computer science, business or a related field (preferred)
Why Work for Coco Coders?
- $28 an hour
- Small, dynamic team where each member is empowered to make key decisions
- Part time or Full time employment available
- Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback
- Improve your technical coding skills & learn new coding languages
- Be part of a growing Edtech business that’s shaping the future
- Our CEO was listed in the top 30 female founders by the Financial Times
If you are enthusiastic about teaching young learners and providing outstanding customer support, we invite you to submit your application and resume!
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