SAP Business System Analyst

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s Make!

We are seeking a highly motivated and experienced SAP SD & Finance Business Systems Analyst to join our IT Applications team. This hybrid role requires strong business process knowledge and systems expertise in Sales & Distribution (SD) and Finance (FI/CO) to support Order to Cash (O2C) and Procure to Pay (P2P) business processes. You will work closely with cross-functional business and IT teams to understand requirements, design scalable solutions, provide ongoing support, and ensure seamless integration across our SAP S/4HANA Private Cloud and a diverse application ecosystem.

What You'll Do

• Act as a functional expert for SAP Sales & Distribution (SD) and Finance (FI/CO) modules, particularly in the context of Order to Cash and Procure to Pay processes.
• Collaborate with business stakeholders across Sales, Finance, Operations, and Customer Support to understand requirements and translate them into effective system solutions.
• Lead the design and implementation of sustainable and scalable solutions using SAP S/4HANA and integrated applications, including Zendesk, Salesforce Commerce Cloud, Model-N, Vistex, Zuora RevPro, E2Open, and others.
• Document business process flows, functional specifications, and configuration documents.
• Analyze and troubleshoot system issues; provide production support, including incident resolution, root cause analysis, and change management.
• Configure SAP modules and partner with developers on customizations, including RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Participate in system upgrades, testing, training, cutover planning, and post-go-live support.
• Promote IT best practices and ensure solutions align with compliance (e.g., SOX) and governance standards.
• Provide guidance to business teams on SAP capabilities and best usage of system features to optimize performance and user experience.

• Strong hands-on functional expertise in SAP SD and FI/CO modules, preferably in SAP S/4HANA (Private Cloud).
• Sound understanding of core business processes, especially Order to Cash (pricing, invoicing, delivery, credit management) and Procure to Pay (vendor payments, GL/AP integration).
• Strong business acumen and ability to act as a bridge between business users and technical teams.
• Proven experience in business process definition, solution design, documentation, and training.
• Working knowledge of integration with third-party systems such as Salesforce, Vistex, Model-N, E2Open, Zuora RevPro, or other cloud-based SaaS applications.
• Experience in creating functional specifications and working with ABAP and technical teams on custom developments.
• Proficient with data analysis tools such as Excel, SQL, or SAP analytics tools.
• Strong verbal and written communication, stakeholder engagement, and presentation skills.
• Ability to manage competing priorities, work independently, and thrive in a dynamic, fast-paced environment.

Preferred Qualifications

• Experience with SAP S/4HANA implementations or upgrades.
• Familiarity with Revenue Recognition (e.g., Zuora RevPro or SAP RAR) and Consolidation tools (e.g., OneStream, Adaptive Insights).
• Experience working in a multi-system ecosystem, integrating SAP with multiple third-party platforms.
• Understanding of compliance frameworks like SOX, GDPR, and IT governance practices.

Education & Experience

• Bachelor’s Degree in Information Systems, Finance, Accounting, Engineering, or a related field.
• Minimum 12+ years of experience in a business systems analyst or functional consultant role supporting SAP SD and/or FI/CO.
• Experience with at least 1 full-cycle SAP S/4HANA implementation or upgrade is highly desirable.
• Certification in SAP SD or FI/CO is a plus.

A Quick Note Before You Apply…

This role is in-office at least 3 days per week.

We believe that real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—you’ll love it here.

If you’re looking for a fully remote role, this likely isn’t the right time or place. But if you’re excited by challenge, purpose, and building something better, we’d love to hear from you.

Let’s make something amazing—together.

We’ve got you covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. You'll also get exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented and creative individuals out there.

Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency. 

You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.

You set high standards—especially for yourself.

You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.

You can identify what really matters and don’t get distracted by noise. You prioritize well and manage your time wisely.

You collaborate like a pro.

You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.

What to Do Next:

Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.