Senior Site Reliability Engineer

Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive. 

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease. 

For more information, visit www.dexcare.com or follow us on LinkedIn. 

DexCare is looking for a Senior Site Reliability Engineer (SRE) to join our Infrastructure team — someone who thrives on building scalable, secure systems, driving high-velocity delivery, and leveling up automation and observability across environments. This role is for engineers who see ownership as a team sport, value precision and pragmatism, and show up ready to move things forward. 

• Design, scale, and operate resilient, cloud-native infrastructure in AWS — with a strong emphasis on EKS, IAM, RBAC, and modern security-first practices. 
• Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security — enabling velocity without compromising safety. 
• Own observability across the stack using Datadog (metrics, logging, alerting, and tracing). 
• Write and maintain Terraform modules and infrastructure-as-code automation. 
• Develop internal tools and scripts in Python to automate operational workflows and reduce manual overhead. 
• Document everything — from runbooks to standards — so teams stay aligned, and systems stay stable. 
• Actively contribute to Agile workflows using Jira, with clear tracking of work, priorities, and progress. 
• Participate in on-call rotations, postmortems, and continuous improvement efforts — always with a blameless, team-first mindset. 

• 4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale. 
• Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager) and RBAC. 
• Hands-on proficiency with Terraform, Helm, and container orchestration. 
• Proven experience building and maintainingGitHub Actions for CI/CD, including GitHub Advanced Security features like secret scanning and code policy enforcement. 
• Strong Datadog experience — building dashboards, tuning alerts, setting up monitors, and interpreting telemetry. 
• Solid Python scripting experience for automation and internal tools. 
• You value clear, accurate documentation as a core part of engineering, not an afterthought. 
• Comfortable working in Agile/Scrum environments with well-tracked Jira workflows. 
• Practical experience with resource analysis and infrastructure optimization. 

DexCare is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.