Associate Data Center Operations Analyst - MFA

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty – Reliability – Curiosity – Collaboration - Passion

About the role and what you'll be doing: 

We are looking for potential participants for Associate Data Center Operations Analyst positions within our 2025 Mainframe Academy Program - September Cohort and are excited to invite driven and self-motivated candidates to apply!  

To prepare you for success in this role, candidates will complete several hours of online courses, training lab exercises, and individual training with a technical mentor to obtain the necessary hands-on experience, gain exposure to various mainframe components, and reinforce key fundamentals as part of the Mainframe Academy Program.

Then, as an Associate Data Center Operations Analyst, you would be responsible for system monitoring, production batch monitoring, workload throughput, as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments.

This position is a shift position:

• 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days).
• 16 week rotation from front half to back half of week.
• Weekends (Saturday and/or Sunday) and Holidays are required as per Shift Schedule.

This position is a full-time, remote (US only) associate-level job role.  

Responsible for learning and then performing the duties and requirements of an Associate Data Center Operations Analyst.  This includes completing classroom and on the job training to become qualified for performing the duties of the role.

 Duties are of a limited nature and are performed under close supervision of an assigned mentor:

• Perform data processing operations according to business requirements
• Collaborate with system programmers and analysts to resolve system problems
• Monitoring and scheduling jobs
• Monitoring the running of nightly batch processing jobs
• Processing ad hoc requests
• Perform system checks
• Observe technical computer and related peripheral equipment operation, demonstration, and work procedures and otherwise
• Learn to observe indicators on console monitors and the necessary steps to very proper functions throughout tests and production runs
• Complete study assignments as required
• Learn to analyze problems related to operation scheduling and priorities
• Participate in shift-to-shift turnover

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply. 

Required Qualifications

• Possession of a high school diploma with at least 2 years’ work experience; some computer science course work a plus
• Proficient with Microsoft Office programs (Outlook, Teams, Word)
• Ability to learn and be trained in basic computer operations
• Strong written / verbal communication skills
• Analytical and critical thinking skills – able to comprehend and apply knowledge
• Ability to represent Ensono in a professional manner to clients
• Detail oriented
• Operate with a sense of urgency  

Why Ensono? 

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.    

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.  

Some of our benefits include:  

• Unlimited Paid Days Off 
• Three health plan options through Blue Cross Blue Shield   
• 401k with company match   
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts   
• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave  
• Education Reimbursement, Student Loan Assistance or 529 College Funding  
• Enhanced fertility coverage  
• Wellness program   
• Depending on location, ability to take advantage of fitness centers 

As of the date of this posting, a good faith estimate of the current pay for this role is $18.00 - $22.00 per hour based on a full-time schedule. In addition to hourly pay, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.  

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.    

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.   

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.