Position Overview:
As the Client Success Specialist for the Americas region at GE Vernova, you will play a crucial role in amplifying our Employee Value Proposition to secure top talent in the Americas. This position offers the opportunity to lead innovative job amplification strategies and collaborate with diverse teams to make a tangible impact on Talent Acquisition. This role will report directly to the Global Talent Attraction Leader and collaborate closely with two other Client Success Specialists in EMEA and APAC. In this role, you will lead efforts to cultivate meaningful client engagements and implement strategic job amplification initiatives. Your focus will be on leveraging data-driven insights and collaboration to optimize recruitment outcomes.
Key Responsibilities:
Lead Job Amplification Initiatives: Enhance the EVP and promote GE Vernova’s brand and opportunities to clients across the Americas region. Ensure campaigns align with client needs and business goals.
Collaborate Globally: Work closely with Client Success Specialists in Europe and APAC to maintain a cohesive global approach to client engagement and satisfaction.
Act as GE Vernova’s Ambassador: Promote our values, mission, and EVP in all client interactions.
Strategic Content Creation: Partner with the Talent Attraction Content and Communications Manager to create impactful job advertisements tailored for the Americas market.
Cultivate Client Relationships: Maintain strong, long-lasting relationships with global clients, acting as the primary point of contact for escalations and proactive engagement.
Utilize CRM Tools: Track, analyze, and optimize client relationships using data-driven insights to drive informed decisions and improve satisfaction metrics.
Provide Strategic Input: Offer insights to leadership on market trends, client feedback, and opportunities for improvement and innovation.
Deliver Performance Insights: Spearhead job amplification campaigns across platforms, delivering quarterly performance insights and identifying opportunities for continuous improvement.
Strategic Partnerships and Pipeline Development: Engage with external organizations to inform and execute regional talent attraction strategies, lead outreach efforts that strengthen employer brand visibility, expand talent pipelines and accelerate top of funnel engagement.
Qualifications:
To be successful in this role, you should bring significant experience in client success and talent acquisition, paired with a strong analytical mindset and exceptional communication skills.
6-10 Years Experience: Proven expertise in client success, account management, or talent acquisition, with a track record in managing global recruitment campaigns.
Employer Branding and Digital Recruitment Marketing: Experience in developing content strategies that align with business goals and enhance recruitment engagement.
Regional and Global Experience: Understanding of the Americas region, including Canada and Latin America, with experience in collaborating with teams in Europe and APAC.
CRM Systems and Data Analytics Expertise: Proficiency in campaign strategy and leveraging performance data for decision-making.
Exceptional Communication and Interpersonal Skills: Ability to influence and engage clients at all levels.
Strong Leadership Abilities: Capacity to collaborate effectively across teams and geographies.
Proactive and Solutions-Oriented: Addressing client challenges and driving innovation.
PLEASE NOTE: Location: Remote/Flexible in US or Europe. US and European applicants encouraged to apply.
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