Job Description Summary

About GE Gas Power
GE Gas Power engineer’s cleaner, more accessible energy that people depend on, powering growth and prosperity for people everywhere. Our leading technologies produce a third of the world’s electricity thanks to our talented people, who make gas work for our customers, stakeholders, and the world. Through relentless innovation and continuous partnership with our customers, we are building the energy technologies of the future and providing the cleaner, more efficient power people depend on today.

What Impact you'll make;

In this role managing the contract performance for the Portfolio assigned in PA ( Delta area ) / While Planning/ Coordinating activities typically to fulfill the customer contractual obligation, order or need according to financial/commercial parameters and ensuring customer satisfaction during all type of "Outages" and or component repairs or upgrades.

This role Impacts the team's ability to achieve service, quality and timeliness of objectives and is subject to operating policy objectives.

Job Description

Roles and Responsibilities

What you’ll do:

As the Customer Portfolio Manager, you will:

• Serve as our dedicated leader acting as the primary liaison between internal/external organizations and your assigned customer located in Delta, PA, USA.
• You'll own the customer relationship, and contribute to the overall business strategy and growth.
• Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing mutual benefits.
• Be responsible for outage/non-outage parts and repairs planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.
• Be responsible for managing the Outage planning and execution process and processing of Change Orders.
• Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics.
• Act as the Customer Advocate within the GE Vernova organization.
• Provide leadership in owning and driving all emergent/forced outage matters to resolution.
• Manage safe outage planning, and execution mindful of our GE Vernova "Life Saving Principles".
• Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes minding our SQDC principles.
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.

What you’ll bring (Basic Qualifications):

• Bachelor’s Degree from an accredited University or College (Associates degree with 7 years of experience in a power generation industry)
• Minimum of 4 years of knowledge and experience within the power plant field services and/or Outage Management within the Power/Energy Industry

Eligibility Requirements:

• This role will be offered within the greater Delta, PA area or/ Baltimore, MD, only -this job is performed at the client site.
• National relocation within the US is supported if needed.

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What will make you stand out:  

You are someone passionate who brings: ​

• Advance Gas/Steam Turbine Technical Field Experienced with planning and executing maintenance and upgrade outages is required
• Strong leadership, financial and commercial skills
• Demonstrated communication & organizational skills

About GE Vernova Gas Power

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.

Benefits Available to You

GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)

• Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
• GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Inclusion & Diversity

At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.  Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is: $91,400.00 - $130,800.00 - USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 10% performance bonus. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This position will stay open on the career website until at least August 2nd. 2025

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

#LI-Remote - This is a remote position