Global Associate IT Operations Engineer
Skills
- Proficiency with SQL/PostgreSQL and relational databases.
- Knowledge of software development and troubleshooting processes.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills for diverse audiences.
- Ability to manage multiple tasks with strong prioritization and time management.
- Calm and professional customer support under stress.
Responsibilities
- Collaborate with co-workers to analyze and resolve technical issues ranging from system crashes to user errors.
- Work alongside engineers to identify and fix software bugs.
- Serve as liaison between Engineering and other departments.
- Investigate and resolve data-related issues using SQL/PostgreSQL.
- Coordinate organizational response to large-scale outages.
- Assist in maintaining and prioritizing tickets and project management work queue.
Education
- Relevant technical degree or equivalent experience preferred.
Benefits
- Remote-first work environment.
- Inclusive and diverse workplace culture.
- Opportunities for growth and learning in a technology-driven setting.
- Recognition as a top workplace by AdAge and other industry awards.
Average salary estimate
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